Business Analyst

2 days ago

Noida, Uttar Pradesh, India markup designs Full time ₹ 3,60,000 - ₹ 6,00,000 per year

Business Analyst - Markup Designs- Noida

Job Description

The Business Analyst manages pre and post-client onboarding, ensuring smooth IT service implementation. The role involves collaborating with Sales, Project Management, and internal teams to align client needs, set expectations, and deliver successful solutions.

Key Responsibilities:

Pre-Onboarding:

· Requirements Gathering: Collaborate with clients to capture business and technical requirements.

· Scope Definition: Work closely with Sales and Project Management teams to define project scope, timelines, and solutions.

· Documentation: Prepare onboarding documents, ensuring alignment with client needs and expectations.

· Solution Design: Partner with technical teams to design IT solutions tailored to the client's requirements.

Post-Onboarding:

· Implementation Support: Coordinate with Project Management and internal teams for smooth project execution and delivery.

· Testing & Feedback: Facilitate UAT with clients, gather feedback, and ensure solutions meet requirements.

· Post-Go-Live Support: Support the transition to live services, addressing client issues and ensuring successful adoption.

· Client Relationship: Maintain ongoing communication with clients for post-launch support and upsell opportunities.

Skills & Qualifications:

· Education: Bachelor's in Business, IT, or related field.

· Experience: 3+ years in business analysis or client-facing roles in IT services.

· Skills: Strong communication, collaboration, problem-solving, and project management.

· Tools: Proficient in Jira, Asana, Microsoft Office.

- Markup Benefits & Culture:

  • PF+ Medical
  • 5 Days Working
  • Shift Timing – 3p.m.-12a.m.
  • Flexi in the working atmosphere
  • Employee Engagement Activities
  • 200 (approx.) headcount of Markup in Noida
  • Work without boundaries
  • Strategic learning and growth
  • And lot more

Job Type: Full-time Location: Noida

Job Type: Full-time

Pay: ₹30, ₹50,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Experience:

  • Presales, Post sales: 3 years (Preferred)
  • FRD,BRD,FSD,PSD: 3 years (Preferred)
  • Business analysis, Wireframing: 3 years (Preferred)

Work Location: In person

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