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Asst Mgr

2 weeks ago

Mumbai, Maharashtra, India NCDEX e Markets Ltd. Full time ₹ 1,20,000 - ₹ 2,60,000 per year

NeML is seeking a highly motivated, analytical, and performance-driven professional to take ownership of the MIS function while also contributing actively to operations and pre-sales support. This is a multi-faceted role involving data tracking and reporting, automation, forecasting, membership onboarding, and proposal support.

The ideal candidate should possess a strong command over data tools, an eye for detail, excellent organizational and communication skills, and the ability to juggle multiple responsibilities in a structured and timely manner. This role is integral to strategic decision-making and operational efficiency across the business.

Key Responsibilities:

1. MIS & Data Reporting

  • Design, develop, and maintain structured and automated dashboards, performance trackers, and reports (daily/weekly/monthly).
  • Ensure 100% accuracy, completeness, and timely delivery of MIS reports as per defined SLAs.
  • Regularly revise MIS templates and data frameworks in alignment with evolving business needs.

2. Data Analytics & Insights

  • Conduct root cause analysis and derive insights across KPIs like productivity, revenue, cost efficiency, and SLA adherence.
  • Build and maintain analytical models for scenario planning and decision support.
  • Support leadership with ad-hoc data requests, audit responses, and board-level reporting.

3. Automation & Technology Integration

  • Automate recurring reports and processes using advanced Excel, VBA/Macros.
  • Collaborate with IT/BI teams to transition legacy reporting systems to automated BI tools (Power BI/Tableau).
  • Promote continuous improvement in data visualization, reporting speed, and accuracy.

4. Forecasting & Strategic Business Support

  • Use historical and live data to deliver predictive insights on business and operational performance.
  • Support teams in demand forecasting, capacity planning, and budgeting with data-driven models.

5. Pre-Sales Operations

  • Assist in the preparation of proposals, technical documentation, and quotations.
  • Track RFPs/Tenders – identify, evaluate, apply, and follow up on submissions.
  • Liaise with internal teams (tech, legal, ops) to compile compliant documentation for RFPs and RFIs.
  • Support sales team in lead qualification, opportunity tracking, and bid coordination.
  • Maintain a structured tracker for all RFP-related activities and status updates.

6. Operations Support

  • Drive end-to-end membership onboarding including documentation collection, KYC verification, due diligence, and internal coordination.
  • Ensure accurate and up-to-date client records while complying with regulatory requirements.
  • Identify and escalate any suspicious or non-compliant client information.

7. Stakeholder Management

  • Partner with business heads and cross-functional teams to understand reporting needs and deliver actionable insights.
  • Maintain professional and timely communication with internal and external stakeholders.

Required Skills & Competencies:

Education:

  • Graduate/Postgraduate in Science, Commerce, Economics, Statistics, IT, or related fields.

Experience:

  • 5–8 years of hands-on experience in MIS reporting, data analytics, pre-sales support, or operations in a high-volume or data-centric environment.

Technical Proficiency:

  • Advanced Excel (Index Match, VLOOKUP, Pivot Tables, Charts)
  • VBA / Macro programming (preferred)
  • Basic SQL knowledge (preferred)
  • Exposure to BI tools like Power BI or Tableau (desirable)

Behavioral Competencies:

  • Strong analytical and logical reasoning ability.
  • High attention to detail and accuracy in data handling.
  • Effective multitasking and organizational skills.
  • Excellent communication (written and verbal).
  • Self-driven, proactive, and deadline oriented.

What We're Looking For:

We are looking for a self-starter with a multi-tasking mindset and the ability to manage diverse functions including MIS, operations, and pre-sales support. This role demands attention to detail, strong execution capability, and a solution-oriented approach. If you thrive in dynamic, fast-paced environments and enjoy balancing analytical work with stakeholder coordination, we'd love to hear from you.