
Asst Mgr
2 weeks ago
NeML is seeking a highly motivated, analytical, and performance-driven professional to take ownership of the MIS function while also contributing actively to operations and pre-sales support. This is a multi-faceted role involving data tracking and reporting, automation, forecasting, membership onboarding, and proposal support.
The ideal candidate should possess a strong command over data tools, an eye for detail, excellent organizational and communication skills, and the ability to juggle multiple responsibilities in a structured and timely manner. This role is integral to strategic decision-making and operational efficiency across the business.
Key Responsibilities:
1. MIS & Data Reporting
- Design, develop, and maintain structured and automated dashboards, performance trackers, and reports (daily/weekly/monthly).
- Ensure 100% accuracy, completeness, and timely delivery of MIS reports as per defined SLAs.
- Regularly revise MIS templates and data frameworks in alignment with evolving business needs.
2. Data Analytics & Insights
- Conduct root cause analysis and derive insights across KPIs like productivity, revenue, cost efficiency, and SLA adherence.
- Build and maintain analytical models for scenario planning and decision support.
- Support leadership with ad-hoc data requests, audit responses, and board-level reporting.
3. Automation & Technology Integration
- Automate recurring reports and processes using advanced Excel, VBA/Macros.
- Collaborate with IT/BI teams to transition legacy reporting systems to automated BI tools (Power BI/Tableau).
- Promote continuous improvement in data visualization, reporting speed, and accuracy.
4. Forecasting & Strategic Business Support
- Use historical and live data to deliver predictive insights on business and operational performance.
- Support teams in demand forecasting, capacity planning, and budgeting with data-driven models.
5. Pre-Sales Operations
- Assist in the preparation of proposals, technical documentation, and quotations.
- Track RFPs/Tenders – identify, evaluate, apply, and follow up on submissions.
- Liaise with internal teams (tech, legal, ops) to compile compliant documentation for RFPs and RFIs.
- Support sales team in lead qualification, opportunity tracking, and bid coordination.
- Maintain a structured tracker for all RFP-related activities and status updates.
6. Operations Support
- Drive end-to-end membership onboarding including documentation collection, KYC verification, due diligence, and internal coordination.
- Ensure accurate and up-to-date client records while complying with regulatory requirements.
- Identify and escalate any suspicious or non-compliant client information.
7. Stakeholder Management
- Partner with business heads and cross-functional teams to understand reporting needs and deliver actionable insights.
- Maintain professional and timely communication with internal and external stakeholders.
Required Skills & Competencies:
Education:
- Graduate/Postgraduate in Science, Commerce, Economics, Statistics, IT, or related fields.
Experience:
- 5–8 years of hands-on experience in MIS reporting, data analytics, pre-sales support, or operations in a high-volume or data-centric environment.
Technical Proficiency:
- Advanced Excel (Index Match, VLOOKUP, Pivot Tables, Charts)
- VBA / Macro programming (preferred)
- Basic SQL knowledge (preferred)
- Exposure to BI tools like Power BI or Tableau (desirable)
Behavioral Competencies:
- Strong analytical and logical reasoning ability.
- High attention to detail and accuracy in data handling.
- Effective multitasking and organizational skills.
- Excellent communication (written and verbal).
- Self-driven, proactive, and deadline oriented.
What We're Looking For:
We are looking for a self-starter with a multi-tasking mindset and the ability to manage diverse functions including MIS, operations, and pre-sales support. This role demands attention to detail, strong execution capability, and a solution-oriented approach. If you thrive in dynamic, fast-paced environments and enjoy balancing analytical work with stakeholder coordination, we'd love to hear from you.
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