Billing Specialist

4 days ago

Gurgaon, Haryana, India CoTrav Full time

Assistant Manager Billing – Corporate Travel

Location: Gurgaon (On-site)

Experience: 1–3 years

Department: Accounts & Operations

Industry: Corporate Travel | Hospitality | Mobility Services

About the Role

We are seeking a detail-oriented and client-focused Billing Specialist to join our Accounts & Operations team. The ideal candidate should have strong knowledge of accounting, billing, and client coordination. This role involves preparing accurate invoices for corporate clients, resolving billing queries, and ensuring smooth coordination between the Accounts and Operations teams.

Key Responsibilities

  • Manage the billing and be responsible for invoicing and collections.
  • Oversee preparation and review of bills, ensuring accuracy, completeness, and compliance with client contracts and company policies.
  • Prepare, review, and dispatch invoices for travel bookings and services to corporate clients, ensuring accuracy and contractual compliance.
  • Track and record transaction data in billing software, regularly updating records for any new bookings or adjustments.
  • Liaise with Finance department and corporate client departments to reconcile billing discrepancies and resolve invoice disputes.
  • Co-ordinate with Finance department to reconcile client accounts by matching payments received against outstanding invoices and promptly act on discrepancies.
  • Ensure maintenance of billing records, manage client databases, and maintain supporting documentation for audits and compliance.
  • Consolidate all travel bookings, expenses, and related transactions for the month; verify completeness and correctness.
  • Generate bulk invoices and monthly statements for all contracted corporate clients, including itemized breakdowns and GST compliance notes.
  • Analyze billing data and KPIs to identify trends and recommend improvements in billing processes.
  • Develop and update processes to comply with GST and TDS guidelines related to billing.
  • Collaborate closely with Sales and Operations teams to understand contractual client arrangements, special billing requirements, and travel program specifics.
  • Prepare periodic billing and revenue reports for management, identifying collection risks and opportunities for process automation.
  • Handle escalated client billing queries with professionalism and ensure high standards of customer service.
  • Archive and securely store all invoices and supporting records for audit and regulatory purposes.

Skills and Qualifications

  • Bachelor's degree in Finance, Accounting, Business, or similar field.
  • Proven experience in billing or finance management, ideally in the travel or services industry.
  • Proficiency in billing/accounting software like Tally, Busy and MS Excel.
  • Excellent analytical and interpersonal skills with attention to detail and ability to interact with corporate clients.

Why Join Us

  • Be part of a growing travel services company serving top corporate clients.
  • Exposure to client-facing billing responsibilities and coordination with multiple teams.
  • Opportunity to enhance skills in finance, accounts, and client servicing.
  • Collaborative and supportive work environment.

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