Billing Specialist

Description:

GlobalLogic is hiring an experienced Billing & Accounts Receivable professional with 5+ years in invoicing, contract administration, and AR operations. The role involves auditing contracts, managing complex billing processes, resolving disputes, and collaborating cross-functionally across Sales, Legal, Finance, and Operations. Candidates should have strong analytical skills, advanced Excel expertise, and proficiency with billing/contract management systems like Esker. The position focuses on optimizing AR processes, ensuring compliance, and enhancing billing efficiency.

Requirements:

• Bachelor's degree in Finance, Accounting, or a related field, or equivalent professional experience.
• Minimum of 5 years of progressive experience in billing, accounts receivable, contract administration, or similar roles.
• Proficiency with contract management and billing systems; experience with Esker and proprietary/homegrown systems is preferred.
• Advanced Microsoft Excel skills with the ability to develop, analyze, and interpret system-generated reports.
• Strong knowledge of billing procedures, invoicing processes, financial record-keeping, and reconciliation.
• Ability to collaborate effectively with Sales, Operations, Deal Desk, Legal Contract Administration, and Finance teams.
• Excellent communication skills to ensure accuracy of customer information and campaign details.
• Proven experience in resolving billing disputes, addressing customer inquiries, and managing complex invoicing processes.
• Strong problem-solving and analytical skills to manage receivables, optimize cash flow, and interpret contract pricing models.
• Proactive in identifying opportunities for process improvements and enhancing efficiency within accounts receivable.
  
  Demonstrated success in achieving measurable results through system enhancements, report analysis, and streamlined documentation.
• Awareness of industry trends and compliance with financial regulations, company policies, and accounting standards.
• Ability to work independently with minimal supervision while building expertise in billing and basic accounting principles.
• Flexible and adaptable to changing priorities and business needs.

Job Responsibilities:

• Audit customer contracts for accuracy, compliance, and completeness.
• Work with Sales, Legal, Operations, and Finance to ensure correct customer and campaign data.
• Process invoices accurately and on time; maintain correct pricing models.
• Reconcile accounts and manage outstanding receivables to optimize cash flow.
• Resolve billing discrepancies, disputes, and customer inquiries.
• Support AR process improvements, automation, and documentation.
• Ensure compliance with company policies, accounting standards, and industry regulations.
• Collaborate cross-functionally to enhance billing efficiency and invoice quality.

What We Offer:

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants