Counsellor Training

2 weeks ago

Bengaluru New Delhi, India ALLEN Career Institute Full time ₹ 5,00,000 - ₹ 15,00,000 per year

About the Role

We are looking for a passionate training professional to equip our student counsellor (sales) teams with the skills, knowledge, and confidence to succeed. This role will design and deliver training programs from counseling scripts to product knowledge and ensure consistent adoption through refreshers and certification. Over time, the role has the opportunity to evolve into building an academy-style enablement program.

Key Responsibilities

  • Design and deliver training sessions on counseling scripts, consultative pitching, and product knowledge.
  • Conduct refresher trainings and create quarterly content updates.
  • Build certification methodologies to ensure consistent skill levels across counselor teams.
  • Partner with QA and Counseling leadership to identify training needs based on performance gaps.
  • Track training effectiveness using metrics such as call QA scores and adoption rates.

Key Skills & Qualifications

  • Proven experience in instructional design, sales enablement, or training delivery.
  • Strong facilitation and presentation skills (comfortable engaging groups).
  • Ability to design content tailored for counselor-centric, consultative selling.
  • Experience measuring training effectiveness and linking to performance outcomes.
  • Familiarity with LMS or digital training tools is a plus.

Preference: Qualified Trainers of Sales, Customer Services, Counsellors from industries such as Banking/ KPO/ BPO etc.

What We Offer

  • A platform to shape the skills of frontline counsellors in a high-growth education company.
  • High visibility with leadership by directly impacting counselling quality and outcomes.
  • Scope to evolve into building a structured academy-style program over time.

  • Sales Counsellor

    2 weeks ago

    New Delhi, India Institute of Occupational Training Services Full time

    Key Responsibilities:Counsel prospective students and parents regarding programs, courses, and admission process.Handle inbound/outbound calls and walk-in inquiries.Convert leads into admissions by effectively explaining offerings and benefits.Maintain follow-up with students through calls, emails, and meetings.Achieve monthly targets for student enrollments...

  • Sales Counsellor

    2 weeks ago

    New Delhi, India Institute of Occupational Training Services Full time

    Key Responsibilities:Counsel prospective students and parents regarding programs, courses, and admission process.Handle inbound/outbound calls and walk-in inquiries.Convert leads into admissions by effectively explaining offerings and benefits.Maintain follow-up with students through calls, emails, and meetings.Achieve monthly targets for student enrollments...

  • Sales Counsellor

    2 weeks ago

    new delhi, India Institute of Occupational Training Services Full time

    Key Responsibilities:Counsel prospective students and parents regarding programs, courses, and admission process.Handle inbound/outbound calls and walk-in inquiries.Convert leads into admissions by effectively explaining offerings and benefits.Maintain follow-up with students through calls, emails, and meetings.Achieve monthly targets for student enrollments...

  • Sales Counsellor

    2 weeks ago

    New Delhi, India Institute of Occupational Training Services Full time

    Key Responsibilities:Counsel prospective students and parents regarding programs, courses, and admission process.Handle inbound/outbound calls and walk-in inquiries.Convert leads into admissions by effectively explaining offerings and benefits.Maintain follow-up with students through calls, emails, and meetings.Achieve monthly targets for student enrollments...

  • Sales Counsellor

    2 weeks ago

    New Delhi, India Institute of Occupational Training Services Full time

    Key Responsibilities:Counsel prospective students and parents regarding programs, courses, and admission process.Handle inbound/outbound calls and walk-in inquiries.Convert leads into admissions by effectively explaining offerings and benefits.Maintain follow-up with students through calls, emails, and meetings.Achieve monthly targets for student enrollments...

  • Sales Counsellor

    1 week ago

    New Delhi, India Institute of Occupational Training Services Full time

    Key Responsibilities: Counsel prospective students and parents regarding programs, courses, and admission process. Handle inbound/outbound calls and walk-in inquiries. Convert leads into admissions by effectively explaining offerings and benefits. Maintain follow-up with students through calls, emails, and meetings. Achieve monthly targets for student...

  • Admission Counsellor

    4 days ago

    Bengaluru, Karnataka, India Meraki training Solutions Full time

    **DESIGNATION**: Admission Counsellor **QUALIFICATION**: Graduation **LOCATION / LOCALITY**: JP Nagar Phase 6, Bengaluru **CTC BUDGET**: 3.2LPA -5LPA. **EXPERIENCE**:Minimum of 6 to 1 year of Edtech-sales experience **WORK DAYS**: Mon - Sat. **WORK TIMINGS**:9:30 am to 6:30pm. **NOTICE PERIOD**: 0-15 Days. **PLEASE SHARE YOUR RESUME ON MY WHATSAPP...

  • Sales Counsellor

    1 week ago

    Delhi, India Institute of Occupational Training Services Full time

    Key Responsibilities:Counsel prospective students and parents regarding programs, courses, and admission process.Handle inbound/outbound calls and walk-in inquiries.Convert leads into admissions by effectively explaining offerings and benefits.Maintain follow-up with students through calls, emails, and meetings.Achieve monthly targets for student enrollments...

  • Counsellor

    1 week ago

    New Delhi, India DigiFocal IT Solutions Pvt Ltd Full time

    We’re Hiring: School Exhibition Program CounsellorLocation: Mumbai (Vile Parle) + On-site School VisitsEmployment Type: Full-Time | Field-BasedExperience Required: 1+ YearAbout the RoleWe are looking for a passionate and skilled Program Counsellor to conduct school exhibition awareness sessions focused on child safety, cyber awareness, and mental...

  • Freelance Education Counsellor

    3 weeks ago

    New Delhi, India Eduaxs Solutions Full time

    Company Description Eduaxs Solutions is a company founded by industry experts with a vision of fulfilling corporate and academia needs through innovative solutions. The company specializes in recruitment, education, consulting, and training services across various industries such as BFSI, ITES, FMCG, Automobile, and Logistics. Eduaxs Solutions' innovative...