Cloud Operations Manager

Job Title:

Cloud Operation Manager / Cloud Operation Specialist

Location:

Andheri(E), Mumbai

Job Overview

We are seeking a highly organized, proactive, and detail-oriented
Cloud Operation Manager / Specialist

with 3–5 years of relevant experience to lead and manage our engagement with the
AWS Partner Network (APN)

. This role is critical in ensuring effective portal administration, program compliance, internal coordination, and performance tracking. You will play a central role in supporting our strategic AWS partnership, helping us maintain and grow our standing within the APN ecosystem.

Key Responsibilities:

1. APN Portal Management

-Maintain accurate and up-to-date company and partner profiles within
APN Partner Central

-Manage user access and permissions for internal stakeholders using the APN platform.

-Ensure timely submission of required documentation to maintain APN partnership status and program eligibility.

2. Program Compliance

-Track and ensure compliance with all APN tier requirements (Select, Advanced, Premier).

-Manage participation in AWS programs including:

• Foundational Technical Reviews (FTRs)
• AWS Competency Programs
• Service Delivery Validations
• AWS ISV Accelerate
  (if applicable)

-Coordinate submission of technical documentation, customer references, and case studies as required.

3. Internal Collaboration and AWS Coordination

-Act as the primary liaison between internal teams (Sales, Marketing, Delivery, Enablement) and AWS Partner Development Managers (PDMs).

-Coordinate AWS-led co-marketing activities and funding requests, such as:

• Market Development Funds (MDF)
• Migration Acceleration Program (MAP)
• Support AWS-led audits, quarterly/annual business reviews, and partner performance assessments.

4. Reporting and Performance Metrics

-Monitor activity and engagement using
ACE Pipeline Manager
(APN Customer Engagements).

-Track leads, opportunities, and pipeline status tied to AWS partnerships.

-Generate and present regular reports/dashboards to internal leadership on partnership health, KPIs, and program status.

5. Training and Enablement

-Maintain centralized tracking of AWS certifications and training across the organization.

-Ensure certifications are uploaded to APN Partner Central in a timely manner to support tier progression.

-Work with internal stakeholders to drive awareness of required training and accreditation paths.

Required Skills and Qualifications

-3–5 years
of experience in cloud operations, alliances, partner management, or a related field.

-Strong knowledge of
AWS cloud services
and the
AWS Partner Network (APN)
ecosystem.

-Experience with AWS partner tools, including:

• APN Partner Central
• ACE Pipeline Manager
• Familiarity with APN programs such as:
• Foundational Technical Review (FTR)
• AWS Competency
• Service Delivery Programs
• ISV Accelerate
  (if applicable)

-Proven ability to manage cross-functional collaboration across sales, marketing, technical, and executive teams.

-Strong organizational skills with excellent attention to detail and the ability to manage multiple deadlines simultaneously.

-Exceptional verbal and written communication skills, with experience in stakeholder and vendor management.

Preferred Qualifications

-AWS Partner Accreditations (Business and/or Technical).

-Prior experience working in a cloud-first or AWS-focused organization.

-Proficiency with tools such as
Salesforce
,
Excel/Google Sheets
, and
BI/dashboarding tools
(e.g., Tableau, Power BI, Looker).

-Experience supporting audits, business reviews, and maintaining compliance documentation.