
Outbound Process For a leading UAE based Airline
1 day ago
Job Purpose:
We are looking for a target-driven Outbound Sales Executive to promote and sell visa services and customized holiday packages. You will engage potential and existing customers, understand their travel needs, and offer tailored solutions including visas, itineraries, and add-on services.
Key Responsibilities:
- Make outbound calls to sell visa services, travel packages, and related services.
- Advise customers on destinations, visa requirements, documentation, and travel plans.
- Upsell travel add-ons: insurance, tours, forex, airport transfers, etc.
- Convert leads into bookings while ensuring a smooth customer experience.
- Keep records updated in CRM and coordinate with internal teams.
- Stay informed on visa policies, destination trends, and offers.
Requirements:
- 2 to 4 years of outbound sales experience in travel & tourism industry (PREFERRED).
- Strong communication and sales skills.
- Detail-oriented, especially with visa/documentation.
- Comfortable with targets and shift work.
- Knowledge of CRM tools; GDS experience is a plus.
Education: Graduation (Any Field)
Experience: 2-4 years of experience in a call center, preferably in the airline or travel industry.
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