Salesforce Administrator

1 day ago

Bengaluru, Karnataka, India Hello Mentor Full time ₹ 3,50,000 - ₹ 7,00,000 per year

Roles & Responsibilities:

  • Provide expert level technical support for ZOHO CRM platform and collaborate with users to understand their business processes and recommend CRM best practices.
  • Working together with cross-functional teams, such as sales, Presales & post Sales, to enhance the general process and employee experience.
  • Good knowledge on reports and Dashboard creation in CRM.
  • Manage and troubleshoot data integrations between various systems, ensuring smooth flow of information.
  • Provide technical assistance for AI driven applications and tools, addressing user queries and ensuring optimal performance.
  • Proactively opportunities for process improvement in CRM usage, data management and integration workflows.
  • Perform quality checks on data, configurations, and integrations to ensure accuracy and reliability.

Key Requirements:

  • Zoho CRM Tool(Preferable)
  • Zoho Automation
  • Zoho Integration
  • Whatsapp Campaign Analysis

Skills:

  • Excellent Communication, Interpersonal and Presentation Skills
  • 2-5 years of experience in CRM software (Preferably with Zoho).
  • Well versed with Integration, Automation & Advance Excel for data analysis, reporting and visualizing.
  • Good knowledge in the field of A.I.
  • Proficient in the Application Programming Interfaces.

Perks and Benefits:

  • Paid Annual Leaves
  • Long vacation during new year
  • PF, Health Insurance, Team Lunches
  • Great job satisfaction
  • Immense learning & personal development

Additional Details:

  • Job Title: Tech Support Analyst
  • CTC: Up to 7 LPA
  • Location: JP Nagar, Bangalore
  • Job Type: Full Time (On site)
  • Working Days: 6 days.
  • Experience: 2-5 years
  • Notice Period: Immediate to 7 days

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