Email & Non-Voice Process Professional
5 days ago
Roles and Responsibility
- Manage and respond to customer inquiries via email.
- Provide exceptional customer service and resolve issues professionally.
- Work effectively in a team environment to achieve common goals.
- Utilize problem-solving skills to address complex customer complaints.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to improve processes and procedures.
Job Requirements
- Excellent written and verbal communication skills.
- Ability to work in a non-voice process environment.
- Strong problem-solving and analytical skills.
- Experience working in a customer-facing role.
- Ability to adapt to changing situations and priorities.
- Strong attention to detail and organizational skills.
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International Chat
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