Claims Specialist

3 days ago

Cochin, Kerala, India Doorcaz Full time ₹ 4,20,000 - ₹ 5,40,000 per year

We are looking for an experienced Claims Specialist with proven expertise in insurance claims processing, especially in the General Insurance sector. The ideal candidate will handle the end-to-end management of insurance claims with precision, professionalism, and strong customer orientation.

Key Responsibilities

  • Review, process, and settle insurance claims accurately and timely.
  • Verify policy coverage, evaluate supporting documentation, and coordinate with insurers, surveyors, and customers.
  • Maintain detailed claim records and ensure compliance with regulatory and company guidelines.
  • Identify discrepancies or fraud indicators and escalate for investigation.
  • Communicate claim decisions clearly and professionally to stakeholders.
  • Support process improvement initiatives to enhance turnaround time and customer satisfaction.

Requirements

  • Bachelor's degree in Commerce, Finance, or related field.
  • Minimum 2–5 years of experience in general insurance claim processing (motor, health, property, or miscellaneous).
  • Strong analytical and documentation skills.
  • Proficiency in claim management systems and MS Office.
  • Excellent communication and coordination abilities.

Preferred Qualifications

  • Certification or diploma in Insurance (e.g., Licentiate/Associate from III or equivalent).
  • Experience handling multinational or reinsurance claims will be an advantage.

Why Join Us

  • Competitive salary & growth opportunities.
  • Collaborative and learning-driven environment.
  • Exposure to international claim handling standards and digital platforms.

Job Type: Full-time

Pay: ₹35, ₹45,000.00 per month

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