Travel And Tourism Specialist

2 weeks ago

Thrissur, Kerala, India Maxvalue Credits & Investments Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Key Responsibilities:

  • Plan, design, and customize travel itineraries and holiday packages based on client preferences.
  • Handle flight, hotel, transport, and tour bookings for individual and group travelers.
  • Provide accurate information on destinations, travel routes, visa requirements, and pricing.
  • Coordinate with travel vendors, airlines, and hotels for bookings and special requests.
  • Manage ticketing and reservations.
  • Address customer queries, handle changes or cancellations, and ensure client satisfaction.
  • Maintain updated knowledge of travel trends, visa rules, and destination highlights.
  • Ensure timely documentation, invoicing, and payment follow-ups.
  • Collaborate with internal teams to deliver quality service and achieve sales targets.

Key Skills Required:

  • Strong knowledge of domestic and international travel destinations
  • Itinerary planning and package designing
  • Ticketing and reservation management
  • Visa and documentation assistance
  • Excellent communication and customer service skills
  • Problem-solving and attention to detail
  • Proficiency in MS Office and CRM tools

Qualifications:

  • Graduate / Diploma in Travel & Tourism, Hospitality, or related field
  • Minimum 8+ years of experience in travel operations or tourism services
  • Experience in a travel agency, tour operator, or corporate travel desk preferred

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