PMTS – Field Service Mobile

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

We're looking for an exceptional engineer to help shape the future of Salesforce's mobile platform for frontline work. This role is more than coding - it's about designing systems that scale to hundreds of thousands of mobile workers, guiding engineers toward excellence, and influencing architectural direction across continents.

As a PMTS, you'll be a technical leader and hands-on contributor, working directly with senior architects, engineers, and product leaders across India, Israel, and North America. You'll help drive the evolution of the Field Service Mobile app platform, Salesforce's intelligent, offline-first mobile platform for field service and industry solutions.

Every day, more than 300,000 mobile workers depend on our app to deliver service in unpredictable environments. We're evolving that experience from manual and transactional to intelligent and guided - reducing cognitive load, automating routine work, and enabling workers to focus on the job at hand. This role is critical in that transformation.

You'll:

• Shape the technical direction for next-generation mobile experiences - offline-first, AI-powered, and deeply integrated with Salesforce.

• Design distributed systems that power reliable sync, low-latency data access, and intelligent on-device workflows.

• Collaborate across regional and functional boundaries to elevate engineering standards and system architecture.

• Mentor engineers, scale best practices, and influence how we design, build, and ship across teams.

• Lead architectural design across mobile, web, and backend systems - ensuring performance, reliability, and extensibility.

• Partner with the architecture team on cross-platform components such as the Data Cloud, AI services, and mobile frameworks.

• Deliver production-quality code in Kotlin, Swift, and/or modern web and backend technologies while driving system-level improvements.

• Guide scrum teams through complex design and implementation decisions.

• Influence and align stakeholders across India, Israel, and North America.

• Mentor engineers across teams, fostering a culture of technical excellence and learning.

• Balance innovation and pragmatism - knowing when to build for speed and when to build for scale.

Technical Mastery

• Deep computer science fundamentals with a focus on distributed systems, data synchronization, and system design.

• Strong experience building mobile and web applications at scale.

• Hands-on expertise in Kotlin, Swift, Java, or TypeScript, and exposure to backend technologies.

• Ability to design modular architectures and APIs that scale across products and teams.

Leadership and Collaboration

• Proven ability to influence technical direction across teams and geographies.

• Skilled at simplifying complex ideas and communicating them clearly to technical and non-technical audiences.

• Mentorship mindset - able to uplift others while driving clarity and execution.

• Experience navigating complex, matrixed environments within large enterprises.

Mindset

• Systems thinker who balances immediate delivery with long-term technical health.

• Passionate about building reliable, high-performance products that users trust in the field.

• Curious, data-driven, and comfortable operating with autonomy in ambiguous environments.

• Committed to continuous learning and raising the bar for the team.

You'll join a high-impact team within Salesforce that builds the platform powering the world's frontline workforce. Our vision - to turn the mobile device into an intelligent assistant for every worker - is bold, achievable, and backed by Salesforce's scale.

You'll collaborate with engineers, architects, and designers who care deeply about quality, reliability, and impact. You'll work on complex challenges that matter, from optimizing sync pipelines to shaping the AI-driven experiences that define the next generation of field work.

What It's Like to Work Here

• A culture that values technical excellence, trust, and collaboration.

• Freedom to explore new technologies and propose bold ideas.

• Opportunities to influence architecture at scale across multiple regions.

• Salesforce's generous benefits, learning programs, and leadership development.

• 7 days of Volunteer Time Off (VTO) per year and global opportunities for growth.
   

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.