Revenue Operations Manager

2 days ago

Gurgaon, Haryana, India 2070Health Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Key Responsibilities**

- **Funnel Management & Leakage Prevention**

  - Analyze the marketing and sales funnels to track and prevent attrition/leakage at every stage—from first contact to admission.

  - Work closely with marketing, inside sales, offline sales, and clinical teams to ensure seamless pipeline transitions and address any gaps.

  - Develop and implement strategies to optimize conversion rates and maximize patient engagement.

- **Customer Experience Enhancement**

  - Collaborate with all touchpoint teams (sales, clinical, patient support) to deliver an exceptional experience throughout the patient journey.

  - Monitor feedback, identify pain points, and create action plans for continuous improvement.

  - Champion the voice of the patient within the organization, conducting periodic reviews and sharing insights with leadership.

- **Admission Process & Insurance Empanelments**

  - Lead efforts to have all patient admission processes, documents, and data flows well defined, standardized, and monitored.

  - Ensure timely empanelment and coordination with insurance providers, TPA desks, and financial assistance teams so that patients face minimal friction or delay.

  - Address patient queries around financial assistance, insurance, and billing, providing accurate and empathetic support.

Data Analysis & Reporting**

  - Maintain clear dashboards and reports on key metrics: funnel conversion, customer NPS, process SLAs, and lost patient reasons.

  - Regularly share actionable insights with senior management and work with them to set and track improvement targets.

- **Collaboration & Training**

  - Proactively engage with all internal teams to align on process improvements, sales targets, and customer experience standards.

  - Support the training of frontline staff to uphold best practices in patient engagement and admissions.

### **Requirements**

- Bachelor's or Master's degree in Business Administration, Healthcare Management, or related field

- 8–10 years of experience in revenue operations, business operations, patient experience, or related roles in the healthcare/hospital sector

- Proven track record of improving sales funnel conversions and patient satisfaction

- Strong analytical skills; experience with CRM/sales analytics tools preferred

- Excellent communication, stakeholder management, and organizational abilities

- Knowledge of hospital admission processes and insurance empanelment is a big plus

- Empathetic approach with a passion for improving healthcare delivery

What We Offer**

- A mission-driven culture focused on transforming cancer care in India

- Opportunity to create real impact in patient lives

- Competitive salary and benefits

- Growth and learning opportunities

  • Revenue Operations Executive

    7 days ago

    Gurgaon, Haryana, India Cyboard School Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Revenue Operations ExecutiveLocation: Vipul Agora, MG RoadEmployment Type: Full-time, permanent, Onsite (6 days working)Department: Revenue opsKey Responsibilities:Consistently achieve fixed monthly revenue targets.Analyze revenue data to identify trends and provide insights.Maintain updated CRM records and pipeline.Identify new revenue opportunities and...

  • Manager - Training and Enablement, Revenue Operations

    1 week ago

    Gurgaon, Haryana, India Mastercard Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Manager - Training and Enablement, Revenue Operations

    1 week ago

    Gurgaon, Haryana, India Mastercard Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Revenue Operations Manager

    2 hours ago

    Gurgaon, Haryana, India 2070Health Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Everhope OncologyEverhope Oncology is a mission-driven cancer care platform backed by  Narayana Health,  W Health Ventures, and  2070Health, with $10M in seed funding. Focused on making high-quality treatment more accessible and patient-friendly, Everhope is building a nationwide network of medical and surgical oncology centers. Starting in...

  • Revenue Operations Manager

    2 weeks ago

    Gurgaon, Haryana, India Think Ananta Full time ₹ 8,00,000 - ₹ 15,00,000 per year

    Take end-to-end responsibility for CRM implementation, administration and managementKeep on experimenting and evaluating AI-applications across all the GTM functionsOwn sales and marketing reportingMaintain the single source of revenue data

  • Revenue Manager

    1 week ago

    Gurgaon, Haryana, India RingCentral Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Say hello to possibilities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human...

  • Revenue Manager

    1 week ago

    Gurgaon, Haryana, India RingCentral Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Say hello to possibilities.It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human...

  • Revenue Operations Manager

    2 days ago

    Gurgaon, Haryana, India 2070 Health Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Key Responsibilities****Funnel Management & Leakage Prevention**Analyze the marketing and sales funnels to track and prevent attrition/leakage at every stage—from first contact to admissionWork closely with marketing, inside sales, offline sales, and clinical teams to ensure seamless pipeline transitions and address any gapsDevelop and implement strategies...

  • Revenue Operations Manager

    4 days ago

    Gurgaon, Haryana, India 2070Health Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Key Responsibilities**- **Funnel Management & Leakage Prevention**- Analyze the marketing and sales funnels to track and prevent attrition/leakage at every stage—from first contact to admission.- Work closely with marketing, inside sales, offline sales, and clinical teams to ensure seamless pipeline transitions and address any gaps.- Develop and implement...

  • Revenue Operations Specialist

    4 days ago

    Gurgaon, Haryana, India One Impression Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About One ImpressionOne Impression is the #1 marketplace connecting businesses with authentic influencers and creators. Our mission is to revolutionize how brands and creators collaborate by making the process transparent, data-driven, and efficient. We are looking for a RevOps – HubSpot Specialist to own our CRM strategy, streamline processes, and ensure...