Campaign Ops-Digital Banking-Net

2 weeks ago

Thāne, Maharashtra, India Kotak Mahindra Bank Full time ₹ 1,04,000 - ₹ 1,30,878 per year

CVM-BIU

Department

Campaign Operations ( BIU)

Location

Mumbai

Number of Positions

4

Reporting Relationships

Chief Manager

Position Grade

M1/M2

  • Person would be responsible for development of AdobeCampaign Classic workflow on a timely basis with precision as per the requirements.
  • Should be able to coordinate with Campaign Managers/Product on queries raised by them and translate them to Adobe campaign workflows.
  • Should be able to demonstrate technical and programming skills like Adobe Campaign, Java Scripting, CleverTap, CRMNext, Siebel etc.
  • Should be a Team player with good communication skills & should be able to work under pressure.
  • Design, develop and execute complex rules using Adobe Campaign including Java scripting.
  • Monitor existing communications, troubleshoot campaign and technical issues, make modifications to existing communications and ensure communications are executed correctly.
  • Manage communication status reporting; define standard delivery reports, and create new adhoc reports using available tools (e.g. SQL, Adobe Campaign).
  • Analyze key campaign performance metrics and recommend ways to optimize campaign design.

  • Help drive the migration of existing communications to the Adobe Campaign platform.

  • Graduate /Post Graduate/MBA/BE with 1-2 years Adobe Campaign Classic experience. Banking experience would be an advantage.

  • Well versed with Adobe Campaign Classic, Java Scripting, SQL, CRMNext, Siebel, macros, excels functions, etc.
  • Problem solving attitude.
  • Analytical skills & ability to quickly understand / anticipate the business requirement and outline the business benefit.
  • Apply data program techniques and procedures.

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