Service Delivery Trainee

6 days ago

Anna Salai Chennai Tamil Nadu, India Apollo Home Health Care Ltd Full time ₹ 88,800 - ₹ 18,00,000 per year

Job description - TC Executive - Services Delivery Executive

Roles & responsibilities:-

  1. Monitor patient enrolment process and ensure smooth delivery of services

  2. Handle providers grievances as the first point of escalation and address it to give a logical closure

  3. Handle and manage patients complaints and resolve issues smoothly

  4. Responsible for maintaining appropriate documents related to Transactional care

  5. Responsible for transport and logistics of the providers

  6. Responsible for Payment collections from the patients and sharing the invoices

  7. Responsible for operational issues in regards to transaction visits.

  8. Responsible for monitoring and scheduling appointments to all TC service providers

  9. Responsible for patient discharges

  10. Update reporting manager on any concerns in the field and address them smoothly

Job Types: Full-time, Fresher, Internship

Contract length: 2 months

Pay: ₹10, ₹130,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance

Work Location: In person

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