Service Delivery Trainee
1 week ago
Job description - TC Executive - Services Delivery Executive
Roles & responsibilities:-
Monitor patient enrolment process and ensure smooth delivery of services
Handle providers grievances as the first point of escalation and address it to give a logical closure
Handle and manage patients complaints and resolve issues smoothly
Responsible for maintaining appropriate documents related to Transactional care
Responsible for transport and logistics of the providers
Responsible for Payment collections from the patients and sharing the invoices
Responsible for operational issues in regards to transaction visits.
Responsible for monitoring and scheduling appointments to all TC service providers
Responsible for patient discharges
Update reporting manager on any concerns in the field and address them smoothly
Job Types: Full-time, Fresher, Internship
Contract length: 2 months
Pay: ₹10, ₹130,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
Work Location: In person
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