Client Servicing Executive

6 days ago

Greater Kolkata Area, India PromotEdge Full time

Job Role:

  • Hands on experience in handling operations for multiple clients.
  • Coordinate and develop day to day relationships with clients
  • Ensure client reporting is produced accurately and on time, working with other internal resources where necessary
  • Attend regular client meetings, ensuring all pertinent actions are captured and subsequently delivered on
  • Analyse the input given together by the client with the background knowledge, research and your own perspective to give a creative brief as per the workflow to the team when a new brief is received
  • Handle and maintain records on all client activities competitors and industry
  • Ensure proper deliveries by working closely with the creative team
  • Identify opportunities for improvement on the client account through media, marketing, creative, technological or process change
  • Contribute to overall strategy and innovation
  • Build solid customer/client relationships and serve as key point person for customers/client questions
  • Identifying additional opportunities for products and services within your account base such as new avenues for distribution or new product opportunities
  • Finding new ways to build the client's business and grow accounts and use the appropriate judgment and initiative to respond to customers in an effective and timely manner
  • Provide daily assistance to the Manager including administrative tasks, monitoring production/creative deadlines, media placements, client briefs, etc.
  • Upselling new ideas to client.

Experience:

  • 2 - 4 years of experience
  • Candidates from digital advertising background will be preferred.

Job Location : KOLKATA, WORK FROM OFFICE

Salary:
based on last drawn salary open for a discussion.

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