Business Analyst

3 days ago

Gurgaon, Haryana, India Talent Worx Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Experience in Banking and Financial Services is a must.  Should have led / played significant role in end-to-end digital transformation programs in Agile environments.

  • Retail Banking experience is mandatory. 
  • Understanding of the Mobile In app, Push notifications, SMS, Email 
  • Understanding of how data is combined from multiple sources into Data warehouse. 
  • Understanding of cloud platform - GCP maybe - like PEGA is on GCP in some markets
  • Should have worked and be aware of Agile ways of working, environment, and process.
  • Knowledge of saving and current accounts, personal loans and mortgages.
  • Contact Center Optimization experience – IVR, Browser changes under Digital channels.
  • Branch optimization
  • Payments

Requirements

  • Current state research, data gathering and analysis.
  • Data analysis and modelling
  • Process analysis and documentation
  • Business requirements gathering from CLIENT stakeholders.
  • Business requirements definition and prioritisation
  • Traceability of business requirements into solution design to confirm linkage of business functionality/expectations in any new proposed solution.
  • High level business solution design, which may cover aspects of customer journey design, policy design, business process design, business procedure design, organisation/people design and high-level functional systems design (for example, architecture, use cases)
  • Evaluation of relative costs, benefits and obstacles of potential solutions
  • Traceability of requirements and solution design into subsequent system design activity, through liaison with the CLIENT Software Delivery team in order to confirm technical designs follow the business design.
  • Analysis to support key decisions made by the Project sponsor or steering committee.
  • Align the analysis effort to SAFe methodology.
  • Overall:
    • Business requirements gathering
    • Business flow creation and optimization 
    • User stories and business requirements documentation
    • Support in UAT Testing
    • Support in operational readiness
    • Support in Release Management
    • Track operational benefits and support in risk management.
    • Change propagation and training support
    • Conduct impact analysis

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