Trainer | Networking Trainer | IT Support Trainer

6 days ago

Chennai, Tamil Nadu, India Jero Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Responsibilities:

- Deliver instructor-led training (online/offline) on:

  • Networking fundamentals (TCP/IP, DNS, DHCP, Routing, Switching)

  • System administration (Windows/Linux)

  • Cloud concepts (IaaS, SaaS, PaaS, AWS, Azure basics)

  • Helpdesk tools (Jira, ServiceNow, ticketing systems)

  • IT support & troubleshooting techniques

  • Design and update training content, labs, and assessments

  • Guide students through hands-on labs, simulations, and project work

  • Assess learning outcomes through assignments and mock interviews

  • Provide mentorship and one-on-one support to bridge learning gaps

  • Coordinate with program coordinators to monitor progress and feedback

- Strong understanding of:

  • OSI and TCP/IP models

  • Networking hardware (routers, switches, firewalls)

  • IP addressing, VLANs, SubnettingCloud fundamentals (AWS / Azure preferred)

  • Virtualization and remote desktop tools

  • Working knowledge of: - Linux/Windows system admin basics - ITIL processes & ITSM tools (e.g., ServiceNow) - Basic scripting (Bash/PowerShell) is a plus

  • Bachelor's degree in Computer Science / IT / Networking (preferred) Relevant certifications like: - CCNA / Network+ - AWS Cloud Practitioner / AZ-900 - CompTIA A+ / ITIL Foundation (plus)

  • Minimum 2+ years of experience in: - Industry-based network/cloud support roles, OR - Prior teaching/training experience in IT infrastructure domains

  • Strong communication & classroom facilitation

  • Patience, mentoring ability, and student engagement

  • Curriculum adaptability & learner-centered teaching

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