Artificial Intelligence Specialist

4 days ago

Bengaluru, Karnataka, India Karma Group Global Full time ₹ 12,00,000 - ₹ 36,00,000 per year

POSITION DESCRIPTION

We are seeking a visionary AI Specialist to lead the integration of artificial intelligence across multiple facets of our organization. From improving internal processes to creating AI-powered customer touchpoints, you will be instrumental in building scalable solutions that increase operational efficiency, optimize guest engagement, and elevate brand performance.

RESPONSIBILITIES

  • Evaluate operational and guest-facing processes to identify inefficiencies and opportunities for AI-led transformation.
  • Design and deploy AI agents to prequalify leads generated via inbound channels such as calls, WhatsApp, email, and web forms.
  • Collaborate with marketing and web development teams to create AI-driven recommendations for website optimization, content layout, and user journey personalization.
  • Implement AI tools to automate design workflows, generate creative assets, and support campaign development.
  • Develop and manage AI-powered marketing automations for audience segmentation, content personalization, performance forecasting, and lead nurturing.
  • Integrate AI solutions with platforms like CRM, booking systems and customer communication tools.
  • Build dashboards and predictive analytics tools to support leadership decision-making.
  • Launch pilot programs, assess ROI, and scale successful AI applications across departments.
  • Stay abreast of AI trends, hospitality tech innovations, and emerging platforms to maintain a competitive edge.
  • Train cross-functional teams on AI adoption, promoting a data-informed and innovation-led culture.
  • Ensure all AI solutions are compliant with data security, privacy, and ethical standards.

REQUIREMENTS

  • Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
  • Minimum 3 years of hands-on experience in developing and implementing AI or machine learning solutions.
  • Strong track record of building conversational AI agents or bots (e.g., for WhatsApp, web chat, or voice).
  • Proficiency in AI frameworks (e.g., TensorFlow, PyTorch), NLP, automation tools, and relevant APIs.
  • Understanding of web architecture, UI/UX principles, and AI applications in CRO and content strategy.
  • Familiarity with tools such as Zapier, HubSpot, ActiveCampaign, or other marketing automation platforms.
  • Experience working with CRM and other hospitality-related platforms is a plus.
  • Excellent analytical, communication, and cross-functional collaboration skills.
  • A proactive mindset with a passion for innovation and hospitality.

Why Join Us?

  • Shape the future of hospitality with AI-led innovation at a globally recognized resort brand.
  • Work on high-impact, visible projects that transform both guest experience and internal operations.
  • Gain exposure to diverse teams and functions, with a culture that fosters creativity and experimentation.
  • Enjoy competitive compensation, learning opportunities.

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