Senior Account Manager

3 days ago

Kozhikode, Kerala, India Xpresso Global Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Senior Account Manager
Experience
: 3–4 Years in an Advertising / Creative Agency

Location
: Calicut / Kochi

About the Role
We're looking for a Senior Account Manager who thrives at the intersection of strategy, creativity, and client success.

In our pod system, you'll play a dual role — leading client relationships while acting as the Project Manager within your pod, ensuring seamless coordination between Strategy, Creative, and Delivery.

This role demands a proactive communicator who can think strategically, manage timelines, and drive campaigns from brief to execution with precision and empathy.

Key Responsibilities
Client & Strategy Management

Act as the primary point of contact for assigned clients — building strong, long-term relationships.

Understand client goals, challenges, and brand tone to translate them into actionable briefs.

Contribute strategically to campaign ideation, positioning, and brand growth.

Present creative ideas and campaign strategies confidently and persuasively.

Project Management (Pod Role)
Lead the pod's workflow — managing tasks, deadlines, and approvals across departments.

Collaborate closely with Designers, Writers, Strategists, and Media teams to ensure project alignment.

Oversee project timelines, budgets, and quality control from kickoff to delivery.

Anticipate risks and resolve roadblocks proactively.

Conduct internal reviews and ensure client feedback is actioned effectively.

Performance & Reporting
Track deliverables, timelines, and KPIs across all client projects.

Prepare and present performance reports to clients and internal leadership.

Identify upselling and cross-selling opportunities based on client needs and agency capabilities.

Qualifications & Skills
3–4 years of experience as an Account Manager / Senior Account Manager in a reputed agency.

Proven experience managing multiple brands or large-scale campaigns.

Strong understanding of creative, digital, and media processes.

Exceptional communication, organization, and leadership skills.

Ability to translate creative ideas into business outcomes.

Proficiency in task management tools (Asana / Trello / Notion / preferred).

A collaborative mindset with problem-solving and people-first approach.

Strong organizational skills with workflow structuring and time discipline.

Deep understanding of AI tools for efficiency, and faster, smarter execution.

Support project management to deliver campaigns on time and within defined scope.

Logical thinking and problem-solving to resolve creative or execution challenges.

What You'll Get
The opportunity to lead a pod — working closely with a cross-functional creative team.

Exposure to top-tier brands across industries — from fashion to education to sports.

Freedom to experiment and contribute strategically to brand-building ideas.A culture that values ownership, curiosity, and growth.

Bonus Points
Experience in project management or production coordination.

Knowledge of integrated marketing (ATL, Digital, BTL).

Client-handling experience in lifestyle, education, or FMCG sectors.

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