Progam Manager, Workforce Staffing, WFS APAC
2 days ago
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history.
Amazon's Workforce Staffing (WFS) team is pioneering solutions to our toughest workforce challenges across the globe, building innovative labor models and infrastructure that improve Amazon's employment value proposition and scale over time. We are looking to hire a talented and committed WFS Specialist to join the Workforce Staffing (WFS) Team. We are a geographically distributed team, and you would be located at our buildings in Bangalore to support APAC.
Key job responsibilities
Key job responsibilities
The successful candidate will work in lock-step with APAC, WFS Operations and stakeholders. Key responsibilities include
-Lead multiple simultaneous projects to deploy processes/systems and optimize hiring lead times, costs and service levels for our geographies in APAC expand the funnel with sourcing strategies for hiring a diverse workforce, evaluate hiring experience, build vendor strategy, manage staffing vendors and execute labor strategy plans for high volume hiring of frontline associates
-Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements
-Identify, assess, track and mitigate issues and risks at multiple levels and drive the Labor Strategy related decisions including Labor Model changes and associated change management across diverse stakeholders for smooth execution
-Manage the prioritization and trade-offs between different business groups, maximizing efficiency gains without compromising on quality
-Think strategically and translate strategy into operational plans and business results
-Obtain buy-in from senior business leaders and stakeholders, influence without authority to drive alignment for execution
-Prepare, analyse and present data on key impact areas with support from Analytics and write clear and concise communication including monthly and quarterly business reviews
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Knowledge of human resource theory, functions and practice, performance appraisal systems and staff development
- - Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- - Exceptional writing skills, with ability to write succinctly
- - Demonstrable experience in large scale project management
- - Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, experience establishing and tracking program metrics including return on investment
- - Experience identifying and resolving issues independently, even under unfamiliar or ambiguous circumstances
- - Experience with managing large-scale organizational change
- - Experience defining technical requirements and working with systems resources
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