SR & Compliance Specialist, Workforce Staffing
1 day ago
Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.
Workforce Staffing (WFS) manages Amazon's Tier 1 talent supply chain. We attract, hire, and onboard the associates who, by fulfilling orders at the frontlines of the company, make Amazon a global leader in delivery and logistics.
Social Responsibility & Compliance specialist will work across APAC countries to conceptualize, build and drive social responsibility and compliance mechanisms. The role holder will also own conducting proactive internal social responsibility audits.
In APAC countries, we work with multiple labor vendors and as we scale new initiatives like RTP in India, foreign workers hiring in Japan and as we expand to more countries in APAC, this person will work closely with Human Rights & Social Impact (HRSI), Operations Social Responsibility (Ops SR), Operations and PXT to build, drive and scale mechanisms which proactively identifies and solves potential issues related to social responsibility and compliance (including labor compliance).
Key job responsibilities
The role holder works backward from customers and design, deploy and scale mechanisms and run SR & compliance charter in workforce staffing.
Regularly visit field locations, vendor offices and interact with candidates to understand first hand.
Conduct periodic proactive internal SR audits at regular schedule.
Teaches and train WFS field team members on SR policies, processes and compliance framework.
Work with vendor partners in define and implement vendor recruitment policy
Leads and drives change initiatives and projects, of increasing scale and complexity, through to completion
Review and reimagine process, policies and practices in hiring and related processes. Implement process changes in collaboration with cross functional teams
Prepare, analyze and review the key business metrics in a periodic manner and surface the right insights to the leadership for high-quality decision making
Conduct market intelligence study to gather market insights on job market, vendor landscape
Ensure compliance to internal policies and laws of the land via regular audits, reviews and implementing corrective measures
Basic Qualifications:
Basic qualifications
Bachelors Degree 7+ years (or 5+ years post MBA) in HR, talent acquisition, management consulting, project/program management Experience owning programs, end to end delivery, and communicating results to senior leadership MS office skills
Preferred qualifications
MBA or Equivalent degree 7+ years post MBA as a HR Business partner or in program management or in Management consulting Exceptional analytical and structured problem solving skills Cross-functional project management experience Experience in leading multiple complex projects simultaneously.
Preferred Qualifications:
MBA or Equivalent degree 7+ years post MBA Exceptional analytical and structured problem solving skills
Cross-functional project management experience Experience in leading multiple complex projects simultaneously
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
-
WFS specialist, Workforce Staffing
2 weeks ago
Bengaluru, Karnataka, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAt Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history.Amazon's Workforce Staffing (WFS) team is pioneering solutions to our toughest workforce...
-
WFS specialist, Workforce Staffing
2 weeks ago
Bengaluru, Karnataka, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAt Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history.Amazon's Workforce Staffing (WFS) team is pioneering solutions to our toughest workforce...
-
Workforce Management Analyst
3 days ago
Bengaluru, Karnataka, India Gainwell Technologies LLC Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWorkforce ManagementA WFM (Workforce Management) supervisor is responsible for overseeing the workforce planning and scheduling within an organization, including tasks like forecasting staffing needs, creating employee schedules, monitoring real-time adherence, analyzing performance data, and ensuring compliance with labor laws, all while optimizing...
-
Workforce Management
4 weeks ago
Bengaluru, Karnataka, India Gainwell Technologies Full timeWFM - Capacity Planning In Workforce Management WFM long-term forecasting role focused on new business using stakeholder provided or proxy data to predict staffing needs over extended periods often considering seasonal trends market changes and business strategies Key responsibilities of a WFM long-term forecasting role Analyzing historical data ...
-
Workforce Management
1 week ago
Bengaluru, Karnataka, India Gainwell Technologies Full time ₹ 15,000 - ₹ 28,00,000 per yearWFM - Capacity PlanningIn Workforce Management (WFM), long-term forecasting role focused on new business using stakeholder provided or proxy data to predict staffing needs over extended periods, often considering seasonal trends, market changes, and business strategies.Key responsibilities of a WFM long-term forecasting role:Analyzing historical...
-
Workforce Manager
2 weeks ago
Bengaluru, Karnataka, India Wipro Full time ₹ 5,00,000 - ₹ 8,00,000 per yearJob description:We are seeking a seasoned Senior Workforce Manager to optimize our high-volume, fast-paced IT support environment through advanced pattern analysis and forecasting. This role focuses on identifying and analyzing predictable volume patterns to deliver precise staffing and scheduling recommendations. The ideal candidate will excel at...
-
Manager Workforce Management
1 week ago
Bengaluru, Karnataka, India, Karnataka Randstad Full timeJob Description - Workforce Management Directorabout Randstad enterprise Randstad Enterprise Group (REG), a new world-class talent advisory infrastructure that leverages Randstad's breadth of services to build total talent models that generate maximum business value for clients. Bringing together Randstad's global strategic accounts teams, with the sales and...
-
Workforce Management
4 weeks ago
Bengaluru, Karnataka, India Gainwell Technologies Full timeWFM - RTA Real Time Adherence A WFM RTA Workforce Management Real-Time Analyst is responsible for actively monitoring and managing call volumes agent availability and workload distribution in real-time to ensure service level agreements are met This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day...
-
Workforce Management
7 days ago
Bengaluru, Karnataka, India Gainwell Technologies LLC Full time ₹ 1,50,000 - ₹ 28,00,000 per yearWFM - RTA (Real Time Adherence)A WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and workload distribution in real-time to ensure service level agreements are met. This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day...
-
SAP MDG
1 week ago
Bengaluru, Karnataka, India, Karnataka Quess IT Staffing Full timeAbout Quess IT Staffing:Hiring the right professionals in the IT industry can be a challenging endeavor. At Quess IT Staffing, we specialize in connecting organizations with IT talent who not only possess the skills needed but also align with the client organization's vision and goals. This commitment has helped us become one of the largest and most...