
Billing Executive
2 days ago
Company Description
ELITE SUPER MARKET PRIVATE LIMITED is a prominent retail company based in Thrissur, Kerala, India. the company strives to deliver a superior shopping experience to its customers. We are dedicated to providing high-quality products and exceptional customer service. Join us in our mission to serve the community with top-notch grocery and retail services.
Role Description
This is a full-time, on-site role located in Thrissur for a Billing Executive. Sales & Billing staff are responsible for assisting customers with purchases, ensuring accurate billing and cash handling, maintaining a positive shopping experience, and supporting the overall operations of the supermarket.
Key Responsibilities
Sales Duties
- Greet customers and provide assistance in locating products.
- Promote and upsell products, offers, and loyalty programs.
- Maintain product knowledge to answer customer queries effectively.
- Ensure shelves are well-stocked, organized, and clean.
- Monitor product expiry dates and assist in stock rotation.
- Handle customer complaints politely and escalate when necessary.
Billing Duties
- Operate POS (Point of Sale) systems to process customer purchases.
- Scan items, apply discounts/offers, and ensure accurate billing.
- Collect payments via cash, card, UPI, or other payment methods.
- Issue receipts, refunds, or exchanges as per policy.
- Reconcile cash drawers at the end of shifts.
- Maintain accuracy and prevent billing errors or discrepancies
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