AI Specialist

3 days ago

Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are looking for a passionate AI Specialist to join our team. You will help improve our AI-powered bots, strengthen our knowledge base, and design better AI prompts to deliver a smoother customer and agent experience.

Key Responsibilities:

  • Train, test, and fine-tune AI bots to make them smarter and more accurate.
  • Spot issues in bot conversations and fix them to reduce escalations.
  • Work with agents and supervisors to collect feedback and improve bot training.
  • Create and update knowledge base articles so both bots and humans have the right information.
  • Collaborate with subject matter experts to keep content up to date with policies, processes, and product details.
  • Improve knowledge base content using feedback and usage patterns.
  • Write and refine AI prompts to ensure better and more natural responses.
  • Test different prompt styles to optimize AI performance in customer service situations.
  • Partner with QA teams to measure AI quality and add it to existing QA checks.
  • Review AI responses to ensure they meet quality standards and share improvements.
  • Work with engineers, data scientists, and operations teams to implement solutions.
  • Share insights and recommendations with both technical and non-technical teams.

Requirements:

  • Bachelors degree in Computer Science, Linguistics, Data Science, or related field.
  • Experience in a contact centre or with contact centre tools (preferred).
  • Knowledge of prompt engineering for conversational AI.
  • Experience in building and maintaining knowledge bases.
  • Strong analytical skills to interpret data and identify trends.
  • Excellent written and verbal communication skills.
  • Familiarity with AI quality checks and auditing is an advantage.

If interested, please help me with your cv

  • AI GTM Pre-Sales Specialist

    1 week ago

    Hyderabad, Telangana, India Multiplier AI Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Role:AI GTM Pre-Sales SpecialistLocation: Madhapur, HyderabadExperience: 3 to 5 yearsCompany: Multiplier AI LimitedAbout Multiplier AI LimitedMultiplier AI with global top 20 pharma enablign an agent lead AI products, Our clientele includes leading names like Merck, Eli Lilly, Abbott, Cipla, Sun Pharma, Glenmark, and Galderma. As we prepare for our IPO, we...

  • AI/ML Specialist

    2 weeks ago

    Hyderabad, Telangana, India B-School of AI Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt B School of AI, we empower students to solve real-world business problems usingArtificial Intelligence and Data. Our programs focus onhands-on, project-based learningthrough live interactive training, production-grade AI/ML application development, business case studies, and feedback-driven assessments. Students also have the...

  • AI Specialist

    2 weeks ago

    Hyderabad, Telangana, India IntouchCX Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About the JobWere looking for a skilled and passionate AI Specialist to join our team and play a pivotal role in enhancing our operations. You'll be instrumental in optimizing our AI-powered bots, refining our knowledge base, and driving improvements in our AI prompt engineering for superior customer and agent experiences.As an AI Specialist, You WillTrain,...

  • Sourcing Specialist

    2 weeks ago

    Hyderabad, Telangana, India Deccan AI Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Description:Deccan AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni,with a strong founding team from IITs, NITs, and BITS. We specialize in LLM modeldevelopment, delivering high-quality human-curated data, AI-first scaled operations services,and more. Based in SF and Hyderabad, we are a young, fast-moving team on a mission...

  • AI Functional Specialist

    1 week ago

    Hyderabad, Telangana, India WeXL AI Full time ₹ 8,00,000 - ₹ 20,00,000 per year

    About CompanyWeXL aims to be a Global leader in AI and provide Innovative Technology Solutions for Next Gen Education ecosystem. We deliver AI Powered, "Make in India", Patented products/solutions that transform how K12 (Schools), Colleges, Universities, and Corporates empower their learners (students and employees).Our Innovative products, with a strong...

  • Enterprise AI Analyst

    6 days ago

    Hyderabad, Telangana, India Turium Ai Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Are you ready to build the future? At the intersection of AI, automation, and quantum-secure communications, Turium AI is looking for India's brightest minds to solve problems once thought impossible.Turium AI builds enterprise-grade AI systems that are deployed globally to tackle high-stakes challenges for industries and governments. Our new Global...

  • Machine Learning Specialist

    1 day ago

    Hyderabad, Telangana, India MORPHIUS AI Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Why Join MORPHIUS AI?At MORPHIUS AI, we're building the future of business automation through artificial intelligence. We're a team of innovators, problem-solvers, and technology enthusiasts who are passionate about creating solutions that make a real difference.When you join our team, you'll have the opportunity to work on cutting-edge AI projects,...

  • Senior SEO Specialist

    1 day ago

    Hyderabad, Telangana, India Multiplier AI Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Senior SEO Specialist (with YouTube SEO & Content Creation Experience)Experience:4 YearsLocation:Madhapur, Hyderabad (Onsite)Employment Type:Full-timeAbout Us:Multiplier AI is a fast-growing organization working with global top 20 pharma clients, including Merck, Eli Lilly, Abbott, Cipla, Sun Pharma, Glenmark, and Galderma. As we move toward our...

  • Learning And Development Specialist

    2 weeks ago

    Hyderabad, Telangana, India Deccan AI Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Learning & Development SpecialistLocation: In-office (Hyderabad)Position Type: Full-TimeExperience :- 2+ yearsJoining-ImmediateAbout UsDeccan AI is a model training and eval startup headquartered in the Bay Area. We are founded by IIT Bombay, IIM Ahmedabad and ex-Google alumni, and work with some of the top AI frontier labs in the world, e.g....

  • AI Supervision Specialist

    1 day ago

    Hyderabad, Telangana, India Hustle Hive Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionHustle Hive is a fast-growing platform dedicated to empowering international students and professionals in the U.S. to achieve career success. Originating as a supportive community, Hustle Hive has expanded into a comprehensive ecosystem with over 2,700 members and three distinct divisions: Jobs, AI, and Agency services. We offer...