service advisor

1 week ago

Pappanamcode Thiruvananthapuram Kerala, India DERIK MOTORS PVT LTD Full time ₹ 2,64,000 per year

Full job description

Liaise Between Customers & Technicians

Basic assessment of vehicles, including damage, collision, impact assessment.

Knowing and implementing the manufacturer's and dealership's policies on car service - including job TAT, recommendations, warranty & insurance, repair and maintenance details, oil changes, spare part details, costs and prices, timelines , etc.

Booking appointments, taking inventory, conducting inspections, and sending out invoices.

Coordinating with the spare parts section and other sources for spare parts & other requirements.

Understanding of all technical documents related to the car.

Making informed recommendations based on the customer's needs and wants.

Identifying & explaining to the customer what is required, what has been done, how long it will take, and explanation of costs for the required jobs.

Excellent comprehension and communication skills, as well as the ability to think on customer's feet.

Booking appointments, taking inventory, conducting inspections, and sending out invoices.

Job Type: Full-time

Pay: ₹15, ₹22,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person

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