Lean Six Sigma Black Belt

1 week ago

Bengaluru South Karnataka, India TESCRA Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Description of Lean Six Sigma Black Belts This role is to support the execution of high-impact transformation initiatives aligned with a consulting-defined future-state process roadmap.

Key Responsibilities:

● Lead and deliver cross-functional process improvement projects across onboarding, billing, service, cash application, and collections

● Translate "golden process" designs into executable actions on the ground

● Coach and mentor Green Belt project leads across journey teams

● Collaborate with analytics teams to define, track, and baseline CTQ metrics

● Drive stakeholder alignment and standardization in fragmented process environments

Requirements:

● Certified Lean Six Sigma Black Belt

● 10-18 years of relevant experience in shared services, finance operations, or customer operations

● Proven success in project delivery within large-scale transformation programs

● Strong facilitation, problem-solving, and change leadership skills

● Led a team

● Must have handled the project of Black Belt for Transformation Programs in Billing areas

we have 7 more open positions with different criterias for Black belt. So, the additional experience we need for few positions is as follows:

For 3 roles what we need:

  1. Typical Black Belt ( existing JD), with following add-ons: (a) Experience in CRM platforms (b) Exposure to AI solutions (c) Experience in customer facing roles desirable

For 2 roles we need (existing one)

  1. Typical Black Belt (existing JD), with following add-ons (a) Experience in Order to Cash, billing systems (b) Exposure to AI solutions (c) Experience in customer facing roles desirable

For 1 role we need:

  1. Typical Black Belt ( existing JD), with following add-ons (a) End to end experience with collections including credit and understands financials (b) Exposure to AI solutions (c) Experience in customer facing roles desirable

For 1 role we need:

  1. Typical Black Belt ( existing JD), with following add-ons (a) Experience with revenue leakage, revenue retention and revenue management programs and understands financials (b) Exposure to AI solutions (c) Experience in customer facing roles desirable

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