rsa - tl

Job Title: Roadside Assistance – Team Lead

Location: Delhi NCR

Company: EVeez

About EVeez

EVeez is an electric mobility startup offering subscription-based e-scooters for gig workers, businesses, and logistics partners. The company provides insurance, roadside support, battery swaps, and maintenance to keep fleets running smoothly.

Role Overview

We are hiring a Team Lead – Roadside Assistance to guide and support our EV scooter service technicians across Delhi NCR. The role focuses on team coordination, quick roadside support, and smooth service operations.

Key Responsibilities

• Lead and manage roadside assistance technicians across Delhi NCR.
• Assign daily tasks and ensure quick response to breakdown calls.
• Support technicians in troubleshooting when required.
• Collect and share daily/weekly reports with management.
• Maintain service quality, safety, and customer satisfaction.
• Coordinate with fleet, customer support, and procurement teams.

Skills & Qualifications

• 1–2 years of experience in vehicle service, roadside assistance, or field operations (EV/two-wheeler preferred).
• Strong leadership and team-handling skills.
• Basic technical knowledge of EV scooters (battery, motor, troubleshooting).
• Good communication and problem-solving skills.
• Willing to travel across Delhi NCR.

Job Types: Full-time, Permanent

Pay: ₹18, ₹22,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Team leading: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person