Rsa - Tl
2 weeks ago
**Job Title: Roadside Assistance - Team Lead**
**Location**: Delhi NCR
**Company**: EVeez
**About EVeez**
EVeez is an electric mobility startup offering subscription-based e-scooters for gig workers, businesses, and logistics partners. The company provides insurance, roadside support, battery swaps, and maintenance to keep fleets running smoothly.
**Role Overview**
We are hiring a **Team Lead - Roadside Assistance** to guide and support our EV scooter service technicians across Delhi NCR. The role focuses on team coordination, quick roadside support, and smooth service operations.
**Key Responsibilities**
- Lead and manage roadside assistance technicians across Delhi NCR.
- Assign daily tasks and ensure quick response to breakdown calls.
- Support technicians in troubleshooting when required.
- Collect and share daily/weekly reports with management.
- Maintain service quality, safety, and customer satisfaction.
- Coordinate with fleet, customer support, and procurement teams.
**Skills & Qualifications**
- **1-2 years** of experience in vehicle service, roadside assistance, or field operations (EV/two-wheeler preferred).
- Strong leadership and team-handling skills.
- Basic technical knowledge of EV scooters (battery, motor, troubleshooting).
- Good communication and problem-solving skills.
- Willing to travel across Delhi NCR.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Provident Fund
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Team leading: 1 year (preferred)
Willingness to travel:
- 25% (preferred)
Work Location: In person
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