Senior Specialist
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This is an Salesforce/Fusion Risk Management Specialist role, focusing on maintaining, troubleshooting, and improving business-critical systems especially on Salesforce Platform by Fusion Risk Management.
Key Role:
Risk Assessment and Management:- Identifying potential IT operational risks and vulnerabilities- Developing and implementing risk mitigation strategies- Conducting regular risk assessments and updates- Assessing the impact of IT disruptions on business operations- Collaborate with various internal stakeholders
Fusion Risk Management Technology Recovery Planning:- Providing guidance on Fusion related recovery plans- Ensuring plans are up-to-date and aligned with organizational changes- Coordinating with various internal stakeholders/teams to develop comprehensive resilience plans and strategies- Ensure critical business functions can continue during disruptions
Requirement:
- Progressive Salesforce technology experience with full application development life cycle and systems integration experience
- Understanding of Salesforce data models such as Sales Cloud, Financial Services Cloud and Experience Cloud
- Hands-on experience with Salesforce data imports and exports using Data Loader
- Hands-on experience with ETL tools like Informatica IDMC-Nice to have
- Preferred skill set: Hands-on experience with Fusion Risk Management
- Knowledge of ITIL Foundations, experience in Service Management processes including incident and change management.
- Excellent interpersonal and communication skills to liaise with stakeholders externally and internally
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