
Guest Reception Executive
3 days ago
Skills:-
-Must have relevant experience with Excellent Communication
-Language proficiency - English, Hindi and Marathi
Key Roles
- Greeting Guests: Welcome guests warmly, assist with check-in and check-out, and ensure a smooth arrival and departure process.
- Managing Visitor Logs: Maintain accurate records of guest arrivals, room allocations, and contact information for security and service purposes.
- Handling Inquiries and Requests: Respond to guest questions about services, amenities, and local area, and address special requests efficiently.
- Coordinating with various Departments
- Resolving Complaints: Address and resolve guest concerns promptly, escalating unresolved issues to senior management when required.
- Maintaining Professional Appearance
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