Offshore Account Manager

2 weeks ago

Chennai, Tamil Nadu, India Photon Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Responsibilities

  • Be the primary point of contact and build long-term relationships with customers
  • Manage contract PO's, SOW's
  • Help customers through email, phone, online presentations and in person meetings
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Responsible in developing existing client relationships
  • Liaise between the customer and internal teams
  • Coordinate with TA and Onboard resources for client requirements

We highly encourage you to apply (if you meet our requirement) because:

  • Photon is a high-growth IT Services Company with 6000+ Professionals
  • Photon partners with Worlds Leading Fortune 100 Clients offering our people best-in-class work culture and challenging projects.
  • Photon believes in performance-driven work culture.
  • A place where your actions, ideas and performance are respected, valued and rewarded.

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