
Offshore Account Manager
1 week ago
Role & responsibilities
Responsibilities
- Be the primary point of contact and build long-term relationships with customers
- Manage contract PO's, SOW's
- Help customers through email, phone, online presentations and in person meetings
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Responsible in developing existing client relationships
- Liaise between the customer and internal teams
- Coordinate with TA and Onboard resources for client requirements
We highly encourage you to apply (if you meet our requirement) because:
- Photon is a high-growth IT Services Company with 6000+ Professionals
- Photon partners with Worlds Leading Fortune 100 Clients offering our people best-in-class work culture and challenging projects.
- Photon believes in performance-driven work culture.
- A place where your actions, ideas and performance are respected, valued and rewarded.
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