
Offshore Account Management
4 days ago
Offshore Account Management
- Qualification: Any Degree (Should have completed) Preferred: BE/MBA
- Pass out Year: 2021 to 2025
- Should be proficient in English – Speaking & Writing
- Work Timings: 3:00 PM till 12:00 AM – Monday to Friday – Work from office
Role Description:
Revenue And Opportunity Tracking
- Provide daily updates to senior management on all opportunities from a revenue perspective. Updates to be obtained from individual SAM/AMs
- Daily CRM updation for existing opportunities and new opportunities.
- Weekly reconciliation of sales and engineering projections.
- Tracking account plans - monthly and quarterly
- Performing actual to budget performance comparison on account plans - overall and by opportunity. Track upside conversion rates for the SAM/AMs.
- Preparing monthly revenue inputs for Finance - reconciling CRM Sales and engineering projections with actuals
Documentation
- Preparation of SOWs based on the opportunities sold.
- Follow-up and close out document execution by customer and Photon.
- Maintaining and updating contract database for respective customers
- Time sheet updation and reconciliation between Insight and customer tool time sheets where relevant.
- Preparing and obtaining NB hours approvals from Centre Heads
Invoicing And Accounts Receivable
- Preparing and maintaining an invoicing calendar for each customer for each quarter.
- Tracking relevant milestones and/or time sheet closure for retainer/T&M contracts.
- Ensuring invoices are issued with 10 business days of relevant milestone or month closure. The SLA to be progressively reduced to 5 business days within 6 months and 3 business days within 12 months.
- Tracking receivables and sending reminders to customers/SAM/AM as required to ensure timely payment.
- Tracking actual payment days for each customer and reconciling the same with Finance.
Interview Process:
- Profile Shortlist
In-person Interview
Online Assessment
2 levels of interview
HR Interview
Work Location: Photon Interactive Private Limited, DLF - Manapakkam, Chennai.
- Work from office – Monday to Friday – No Hybrid / No Work from Home options available
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