Offshore Account Management

6 days ago

Chennai, Tamil Nadu, India Photon Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Offshore Account Management

  • Qualification: Any Degree (Should have completed) Preferred: BE/MBA
  • Pass out Year: 2021 to 2025
  • Should be proficient in English – Speaking & Writing
  • Work Timings: 3:00 PM till 12:00 AM – Monday to Friday – Work from office

Role Description:

Revenue And Opportunity Tracking

  • Provide daily updates to senior management on all opportunities from a revenue perspective. Updates to be obtained from individual SAM/AMs
  • Daily CRM updation for existing opportunities and new opportunities.
  • Weekly reconciliation of sales and engineering projections.
  • Tracking account plans - monthly and quarterly
  • Performing actual to budget performance comparison on account plans - overall and by opportunity. Track upside conversion rates for the SAM/AMs.
  • Preparing monthly revenue inputs for Finance - reconciling CRM Sales and engineering projections with actuals

Documentation

  • Preparation of SOWs based on the opportunities sold.
  • Follow-up and close out document execution by customer and Photon.
  • Maintaining and updating contract database for respective customers
  • Time sheet updation and reconciliation between Insight and customer tool time sheets where relevant.
  • Preparing and obtaining NB hours approvals from Centre Heads

Invoicing And Accounts Receivable

  • Preparing and maintaining an invoicing calendar for each customer for each quarter.
  • Tracking relevant milestones and/or time sheet closure for retainer/T&M contracts.
  • Ensuring invoices are issued with 10 business days of relevant milestone or month closure. The SLA to be progressively reduced to 5 business days within 6 months and 3 business days within 12 months.
  • Tracking receivables and sending reminders to customers/SAM/AM as required to ensure timely payment.
  • Tracking actual payment days for each customer and reconciling the same with Finance.

Interview Process:

  • Profile Shortlist

  • In-person Interview

  • Online Assessment

  • 2 levels of interview

  • HR Interview

  • Work Location: Photon Interactive Private Limited, DLF - Manapakkam, Chennai.

  • Work from office – Monday to Friday – No Hybrid / No Work from Home options available

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