Hostess

5 days ago

Mumbai, Maharashtra, India Morgans Originals Full time

Company Description

Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know - connecting people to the city, the culture and the moment

Job Description

Job Resposibility:

  • Answer telephone call according to company's standards.
  • Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.
  • Assist in supervising the team in providing quality service to the guests.
  • Check the table arrangement and seating prior to start of operation hour on each meal period.
  • Pay regular attention to guests to ensure that their requests are attended to and exceed their expectation.
  • Assist in seating guests.
  • Serve food and beverage to guests in the restaurant/banquet area.
  • Assist with the set up
  • Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.
  • Take orders, promote the restaurant's specialties and serve in accordance to the established standards.
  • Ensure that the working areas are well maintained.
  • Be helpful towards guests that need assistance.
  • Clear soiled dishes from the tables to the stewarding area.
  • Clean and prepare tables for inflow of guests.
  • Assure guests that their complaints or feedback will be dealt with and report to manager with regards to any feedback given.
  • Deliver orders promptly to the kitchen production area.
  • Keep tables and service areas clean and tidy as per procedure manual.
  • Maintain hygienic food service techniques during service.
  • Take responsibility for your designated section and station.
  • Any other reasonable request within your range of competence as required by your Executive or Hotel Management.

What's In It for You

  • Lots of opportunity to progress and switch it up as part of a global family of brands.
  • Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands
  • Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
  • The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture

Qualifications

A Degree/Diploma in Hotel Management and Catering Technology or any equivalent field .

Well Groomed and presentable

Well spoken, confident and smart

Ability to understand and learnt tasks and be a team player

experience in a luxury /lifestyle brand an added advantage

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