Lead, Account SE

2 weeks ago

Mumbai, Maharashtra, India griddable Full time US$ 1,50,000 - US$ 2,00,000 per year

Description
We are seeking a dynamic Lead Solution Engineer to collaborate with our leading Financial Services clients in Mumbai. This role is pivotal in crafting innovative customer engagement strategies, demonstrating Salesforce's platform capabilities, and translating complex business needs into impactful solutions. You will engage with senior stakeholders, including C-level executives, to create roadmaps and deliver transformational pitches that showcase Salesforce's value.

Key Responsibilities

  • Solution Discovery & Design: Understand client needs through targeted discovery sessions; craft tailored Salesforce solutions aligned with business objectives.
  • Customer Engagement: Demonstrate Salesforce capabilities via live demos, prototypes, and presentations to various client personas.
  • Strategic Roadmaps: Build and articulate clear customer journey strategies and IT roadmaps, highlighting Salesforce's value proposition.
  • Business & Technical Consulting: Lead cross-functional teams to develop comprehensive solutions and articulate benefits to stakeholders.
  • Solution Selling: Support sales cycles with RFx responses, business cases, ROI analyses, and impactful demos.
  • Client Collaboration: Partner with Business and IT teams, uncover challenges, and build out-of-the-box innovative solutions.
  • Thought Leadership: Guide large enterprises on digital transformation, leveraging Salesforce for customer success.
  • Territorial Engagement: Travel as required for client meetings and workshops.

Required Skills & Experience

  • Degree or equivalent; 12+ years in IT, consulting, or technology sales/implementation.
  • Proven experience in pre-sales or solution delivery within Financial Services (Banking, Insurance, Fintechs, NBFCs, Wealth/Asset Management).
  • Strong ability to develop and present customer journey maps, use case demos, and solutions aligned with industry needs.
  • In-depth understanding of the financial industry's key metrics, customer engagement processes, and ROI justification.
  • Expertise in cloud computing, CRM, marketing automation, and related technologies.
  • Exceptional verbal, written, presentation, and interpersonal skills.
  • Experience working with large enterprise clients and engaging at the C-level.

Preferred Qualifications

  • Salesforce Certifications (e.g., SalesCloud, ServiceCloud, Financial Services Cloud)
  • Prior experience as a Salesforce Solution or Sales Engineer in a CRM or similar tech environment.

Why Join Salesforce?

Be part of a global organization committed to equality, innovation, and making a positive impact. Drive your career forward in a collaborative, inclusive environment while solving some of the most exciting challenges in financial services.

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