Windows Engineer

ResponsibilitiesDirect ResponsibilitiesVulnerability and obsolescence remediation, proactive improvements and action plan for incidents are part of the day to day of this position.contribute to preserve the existing architecture and keep the necessary controls to allow the users the necessary access to their servers.High reactivity, proactive improvements and capacity to follow plan action linked to new project and/or incident remediation are part of the day to day tasksTo work following ITIL methodology is part of the daily basis in this and the rest of IT areas.Support and troubleshooting on Windows Server 2012, 2016 and 2019Scripting (Powershell)Developing (C# or other object oriented language)Knowledge in Active Directory: GPOs, Kerberos, DNS.Experience in Security patching activities.Experience with different hypervisors: Vmware, Hyper-V, OpenstackStrong skills working with physical servers from different vendors: Dell, IBM, HP, etcTickets resolution through incidents, problems and different requests from the clients or other infrastructure teamsParticipating, on a punctual basis, on specific projects related to your specialtyParticipating in standby on-call 7x24 (1 week per month).Be customer orientedBe independent and proactiveContributing ResponsibilitiesThe Digital Platform domain within the CIB ITO PRODUCTION entity is in charge of the following scopes:IAAS (Infrastructure As A Service): Server / OS / Storage / Backup / VirtualizationCAAS (Container As A Service): Containers / Middleware / SharepointPAAS (Platform As A Service): Databases / Data AnalticsInfrastructure Services: Micro segmentation / Load Balancing / API gateway / AutomationRisk & Improvement: Obsolescence / Security / Continuous improvement / ITIL ProcessFor this position you will be integrated into the IAAS-Windows team made up of around twenty EMEA people and in charge of products and services around MS Windows technologies in a Production environment.Work as a member of a team, adhere to corporate standards and change management processes, and work to improve IT standards and policies.Proficient in English.Good interpersonal and communication skills.Technical & Behavioral CompetenciesBusiness skills:Architecture (Mastered)Knowledge of Data (Mastered)IT development (Mastered)Computer tests (Expert)IT infrastructure (Expert)Management of production operations (Expert)Computer security and cyber security (Mastered)IT / Business Relations (Mastered)Transversal skills:Analytical capacity (Expert)Ability to lead a meeting, a seminar, a committee, a training session, etc. (Mastered)Ability to understand, explain and lead change (Mastered)Ability to define relevant performance indicators (Mastered)Ability to work with Agile methods (Mastered)Behavioral skills:Ability to share/transmit knowledge (Expert)Be results oriented (Expert)Creativity & Innovation / Ability to solve problems (Expert)Ability to collaborate / teamwork (Expert)Develop and maintain system documentation, including configuration guides, and standard operating procedures. - Direct and be responsible for the implementation effort.Provide technical guidance and mentorship to team members.Assess demand for their service or technology area and develop plans to meet future capacity needs and makes recommendations to the manager.Aware of all critical changes to infrastructure and applications that could impact service delivery to their business customers.Able to work autonomously and as part of a team using strong analytical skills.Be service oriented, customer focused, positive, committed and have an enthusiastic "can do" attitude.Demonstrate a systematic and logical approach to problem-solving.Able to follow the bank's standards, processes, and procedures.Escalating incidents internally or to 3rd party partners when required.ITIL 4 Foundation qualification.Requirements [only in bullet points, technical & leadership & soft skills, nice to haves etc. on the same place, no splits]. Example:English (mandatory)Experience working on big environments >1000 servers Physical & VirtualExperience working with Antivirus agents and ePoClustering skills with Microsoft & Veritas clustersManagement of SAN disks on windows serversKnowledge with SQLKnowledge of Ansible and Ansible TowerEager to learnAnalytical mind-setAbility to work well under pressure, ability to work autonomous and in team environmentGood interpersonal and communication skills.