Ground Staff Executive Fresher

8 hours ago

Chandigarh, Chandigarh, India Viswamit Empower Solution Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Job Description: We are seeking a dynamic and enthusiastic Ground Staff Executive to join our team at Viswamitempowersolution in Chandigarh, Punjab, India. As a Ground Staff Executive, you will play a crucial role in ensuring the smooth operation of our company's ground operations. This is a full-time position with a competitive salary and benefits package. Key Responsibilities:

  • Greet and assist passengers at the check-in counter, ensuring a positive and professional customer experience
  • Handle ticketing, reservations, and other administrative tasks efficiently and accurately
  • Coordinate with other departments to ensure timely and efficient boarding of passengers
  • Assist passengers with special needs and provide support to unaccompanied minors
  • Handle and resolve customer complaints and concerns in a timely and professional manner
  • Conduct security checks and ensure compliance with safety regulations
  • Handle baggage and cargo loading and unloading, as well as other ground handling duties as needed
  • Maintain a clean and organized work environment, adhering to all company policies and procedures
  • Communicate effectively with team members and other departments to ensure smooth and efficient operations
  • Continuously update knowledge of company policies, procedures, and regulations to ensure compliance and provide accurate information to passengers. Qualifications:
  • High school diploma or equivalent; additional education or training is a plus
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced and dynamic environment
  • Strong organizational and multitasking abilities
  • Knowledge of basic computer applications and ticketing systems
  • Willingness to work flexible hours, including weekends and holidays
  • Physically fit and able to lift up to 50 lbs. If you are a self-motivated individual with a passion for customer service and a desire to work in the aviation industry, we encourage you to apply for this exciting opportunity. We offer a competitive salary and benefits package, as well as opportunities for growth and development within our company. Join our team at Viswamitempowersolution and be a part of our success story.

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