Quality Assurance Manager

18 hours ago

Belgaum, Karnataka, India SFS Group Full time

Role & responsibilities

  • Lead the plant quality function, including incoming quality, in-process quality, final inspection, and customer quality.
  • Ensure compliance with IATF 16949, ISO 9001, and other customer-specific requirements.
  • Manage customer audits, third-party audits, and internal quality system audits.
  • Drive implementation of APQP, PPAP, FMEA, MSA, SPC and other core quality tools across the plant.
  • Address and resolve customer complaints, including root cause analysis (RCA) and corrective/preventive actions (CAPA).
  • Ensure proper documentation and control of quality processes and records.
  • Monitor and improve key quality KPIs such as rejection rate, customer PPM, cost of poor quality (COPQ), etc.
  • Develop and mentor the plant quality team to build a strong quality culture.
  • Lead initiatives in supplier quality management and ensure incoming material quality.
  • Use structured problem-solving tools like 8D, 5 Why, Fishbone (Ishikawa) for issue resolution.
  • Maintain and improve quality lab/test equipment and calibration systems.

Preferred candidate profile

Strong knowledge of automotive quality systems, core tools, and customer quality expectations.

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