Support Engineer Job in Mumbai at Enpointe

4 days ago


Mumbai, Maharashtra, India CollegeSearch Full time ₹ 1,04,000 - ₹ 1,30,878 per year
About the Job

Key responsibilities:

  1. Provide technical support for hardware, software, and networking issues.
  2. Troubleshoot and resolve user queries promptly.
  3. Maintain and update technical documentation.
  4. Assist with installation, configuration, and maintenance of hardware and systems.

    5, Manage support tickets and ensure proper follow-up.
  5. Use Excel and other tools to track, analyze, and report support activities.
  6. Collaborate with cross-functional teams to escalate complex issues.


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