Non Voice Process Executive

4 days ago

Bengaluru Salem, India Trigent Software Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Consultant

Consultant: is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement.  

Competencies:   Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, Time Share property, Claims Servicing & Claims Prevention etc.  

Preferred candidate profile

Should have basic knowledge of Mortgage and Title Insurance Concepts   Ability to Retrieve relevant information using appropriate Online Business-related Websites   Ability to use these tools to perform required search and collate information. Ability to Process Simple, Medium and High complexity tasks o Follow the set guidelines/framework while structuring all work products o Maintain compliance to the Quality metrics o Ability to display the culture of FTR (First Time Right) While processing orders o Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively  

Technical Skills: Educational Qualification and Experience: Minimum of 15 years of formal education Diploma/Graduate (Commerce/Art/Business Administration)

Location: Bangalore / Salem

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