Business Operations Coordinator

Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview
Role Summary
Seeking an experienced Business Operations Coordinator with IT Operations knowledge to support the development and execution of the Business Unit's Communication Program. This includes all Business Unit presentations, follow-ups, communication of and follow-up on Corporate Program participation.

Responsibilities & Tasks

• Manage overall communications for Business Unit with support of Service Delivery Manager and Company President
• Support development of Business Unit's overall Communications Strategy
• Develop and implement communication program focused on employee activities and accomplishments (promotions, special achievements, customer recognition).
• Prepare all sides, PowerPoint presentations, word documents and e-mails
• Execute communications and follow-up compliance regarding all required corporate programs (training, time reporting, education, town halls).
• Support employee "Community" sessions focused on employee learnings and follow up execution

Experience, Skills And Qualifications Required

• 7+ years in communications role.
• Masters in English or Honors Program
• Experience working in Corporate IT environment
• Advance knowledge of MS Suite tools, specifically PowerPoint and Excel, or other communication tools

Compensation
Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

*Our Commitment to Diversity & Inclusion*
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.