Server Tech Services Engineer
3 days ago
Do you have a passion for network infrastructure technologies?
Would you enjoy maintaining mega scale global internet platform infrastructure?
Join our Server Tech Services Team
The Networks group at Akamai is responsible for deploying and maintaining a global infrastructure across 130+ countries. The Server Tech Services (STS) team ensures server health and uptime through expert remote diagnostics and collaboration. STS-EMEA supports infrastructure across Europe, Middle East and Africa regions. We work closely with ISPs, Field Engineers and vendors to ensure optimal performance and availability.
Partner with the best
As Server Tech Services Engineer, you'll ensure the health of our server infrastructure. You will remotely diagnose and resolve hardware and Layer 1/2 network issue. You collaborate with ISPs, field technicians, and internal teams to minimize downtime and maintain platform availability.
As a Server Tech Services Engineer, you will be responsible for:
Diagnosing and coordinate server hardware repairs and manage hardware assets.Troubleshooting basic network issues (Layer 1 & 2) and escalate as needed.Collaborating with ISPs, vendors, and field engineers to resolve issues and return faulty equipment.Working closely with hardware engineering to identify recurring hardware faults.Track hardware failure trends & proactively report findings.Documenting operational processes and recommend improvements.Building expertise in Akamai's server architecture and tools.Do what you love
To be successful in this role you will:
Have bachelor's degree in technology field & 2+ Years of experience with server hardware & fault diagnosis.Have understanding of networking (IP, DHCP, VLANs, TCP/IP, DNS) & with server components (HDD, RAM, RAID, etc.).Have hands-on with Linux/Unix CLI and OSI Model fundamentals.Possess good analytical and troubleshooting skills & excellent communication and stakeholder management.Be flexible to occasionally work outside regular hours.Able to script in Python or Perl is valuable.Note: This is a weekend (Saturday& Sunday) working job. Kindly apply only if you are interested. Week off's are on a weekdays.
Build your career at Akamai
Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We're doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact.
With our company moving so fast, it's important that you're able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here.
Learn more
Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.
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