Citizenship Pathways Advisor

Role Definition

The Citizenship Pathways Advisor is responsible for meeting with clients (both in person and virtually), converting potential leads (online & offline), closing deals, maintaining follow-ups, and managing existing sales data.

**This role is based in Goa. We warmly welcome applications from candidates currently residing in Goa, as well as those open to relocating here. If relocation is not possible for you at this time, we kindly request that you refrain from applying.

Role Description

Pre Sales - Inbound

• Attend sales inquiries online or offline (Zoom, WhatsApp, Calls)
• Identify potential clients through research, networking and referrals
• Introduction: Self and company,
• Understand clients' requirements
• Offer basic information
• Set up paid consultations with the Directors

Outbound

• Call past leads and clients from the date provided to fix paid consultations.
• Close all deals for past and future sales.

Sales Meeting

• Prepare for online and offline meetings by gathering client data from forms.
• Briefing about the client's background before meetings with the Director
• Understand the requirements of the clients
• Position TIC Global as the best solution for the client
• Generate requirements for clients to opt for paid consultations
• Collaborate with the marketing team to generate leads
• Negotiation and deal closure

Client onboarding/coordination

• Send and receive customer intake forms for clients
• Send invoices, follow up with clients, and close payments
• Transition the clients to the Operations team immediately upon receipt of payment
• Write/Update information on CRM to record all discussions with the clients.

Qualifications

• Education: Bachelor's degree preferred.
• Experience: 1+ years in Portuguese passport counselling, sales, or admissions advising.
• Technical Skills: CRM software, WhatsApp Business, MS Office, Google Sheets.
• Languages: Fluency in English (mandatory)