
Salesforce Lead
3 days ago
Job Summary :
The ideal candidate will have strong technical expertise across the Salesforce platform, including Sales Cloud, Service Cloud, and Community Cloud, and be capable of managing and mentoring a technical team.
This role involves hands-on development, environment management, integration, and collaboration with clients and offshore teams to deliver scalable, high-quality CRM solutions.
Key Responsibilities :
- Architect and design complex technical Cloud CRM solutions tailored to business requirements.
- Oversee environment management including sandbox refreshes, deployments, and release management.
- Integrate Salesforce with multiple external technologies and platforms using various integration patterns and tools.
- Manage technical project team members both onshore and offshore, providing clear direction and guidance.
- Conduct workshops and collaborate closely with clients to analyze requirements and discuss trade-offs between configuration and custom code.
- Map business functional requirements to Salesforce features and functionalities to ensure
optimal solution design.
- Disseminate and enforce Salesforce best practices and architectural guidelines across the
team.
- Mentor junior developers and technical consultants on Salesforce platform capabilities,
integration technologies, and best practices.
- Oversee code reviews to ensure quality, performance, and maintainability of custom code.
- Provide technical specifications and detailed documentation to offshore developers for
smooth execution.
- Demonstrate expert-level understanding of Salesforce core products (Sales Cloud, Service
Cloud, Community Cloud) and the broader Salesforce ecosystem.
Required Skills & Experience :
- 7 to 11 years of hands-on experience with Salesforce platform development and architecture.- Expert proficiency in Apex, Visualforce, Lightning Components (Aura & LWC), and front-end
web technologies (HTML, CSS, JavaScript).
- Strong knowledge of Salesforce products including Sales Cloud, Service Cloud, and
Community Cloud.
- Experience in integrating Salesforce with other systems using REST/SOAP APIs, middleware, or integration platforms.
- Proven experience managing technical teams including offshore resources.
- Strong skills in environment management and deployment tools such as Salesforce DX,
Change Sets, Jenkins, or other CI/CD pipelines.
- Ability to translate complex business requirements into scalable and maintainable Salesforce solutions.
- Excellent communication skills with experience running workshops, presenting to clients, and
leading discussions on technical trade-offs.
- Solid understanding of Salesforce security models, data management, and governance.
- Experience with Agile/Scrum methodologies and project delivery.
- Strong mentoring and leadership skills, with a track record of developing junior resources
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