
Fitness Manager
14 hours ago
We are seeking a proactive and dynamic Fitness Manager who will be responsible for overseeing day-to-day gym operations, managing staff, ensuring cleanliness and maintenance, and building strong client relationships. The right candidate will be an organized leader with excellent communication skills and a passion for service excellence.
Key Responsibilities
- Manage daily gym operations, ensuring smooth functioning of all services.
- Supervise and coordinate staff, including trainers, front desk, and housekeeping teams.
- Maintain facility cleanliness, safety, and equipment upkeep.
- Foster strong client relationships, addressing concerns and ensuring high satisfaction.
- Implement and monitor SOPs to maintain service standards.
- Track membership renewals, client feedback, and retention strategies.
- Work closely with management to achieve business goals.
- Bring in new ideas for improving client experience and engagement.
Qualifications & Skills
- Prior experience in operations, hospitality, or customer service management (fitness industry experience is a plus but not mandatory).
- Strong leadership and team management skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Ability to handle client queries and ensure a positive member experience.
- Basic knowledge of fitness and wellness is preferred.
What We Offer
- Competitive salary with performance-based incentives.
- Opportunity to grow with a premium fitness brand.
- Supportive work environment with professional development.
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