Implementation Specialist – SaaS
2 weeks ago
Hiring: Implementation Specialist – SaaS / B2B / Global Clients
Location: Bangalore,Ballendur
Experience: 3 Years
Qualification - Graduate
Full-Time | Immediate Joiners Preferred
We are looking for a highly skilled Implementation Specialist to lead and manage end-to-end implementation projects of our SaaS solutions for B2B clients across global markets. This role requires strong project management, cross-functional collaboration, and a deep understanding of client needs.
Key Responsibilities:
- Lead end-to-end implementation projects for SaaS solutions
- Manage client relationships and coordinate across internal teams
- Collaborate with sales/pre-sales to gather requirements and define solutions
- Create and manage project plans, timelines, and deliverables
- Conduct regular reviews with stakeholders and ensure smooth execution
- Identify risks and resolve issues proactively
- Customize solutions based on client needs and document changes
- Drive customer satisfaction and continuous process improvement
- Support testing and validation phases
- Identify opportunities for upselling and cross-selling
What we are looking for:
- 2 years of experience in SaaS/B2B implementation roles
- Experience handling global clients and cross-functional teams
- Strong communication, leadership, and stakeholder management
- Analytical and detail-oriented with a problem-solving mindset
- Passionate about growth, ownership, and client success
- Background in FMCG/retail consulting is a plus.
Interested candidates can apply or reach out directly at:
Phone:
Email: [email protected]
Regards
Job Types: Full-time, Permanent
Pay: ₹40, ₹80,000.00 per month
Schedule:
- Day shift
- Morning shift
Work Location: In person
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