Manager- Pharma D2C

2 days ago

Andheri, Maharashtra, India follicular technologies pvt ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Responsibilities:

1. Workforce Management:

  • Manage day-to-day operations across Business Development, Customer Support, Logistics Teams.
  • Conduct root cause analysis (RCA) for operational deviations and define corrective/preventive actions.
  • Support capacity planning, manpower allocation, and cost optimization using data insights.
  • Present performance insights and improvement roadmaps to senior leadership.

2. Sales & Revenue Growth:

  • Work towards achieving sales targets by driving growth across e-commerce platforms.
  • Analyse sales data, identify trends, and propose strategies to increase conversion.
  • Implement promotional campaigns and measure ROI for different channels and geographies.

3. Inventory & Supply Chain Coordination:

  • Co-ordinate with the warehouse and logistics team to ensure stock availability and timely dispatch.
  • Coordinate with logistics partners for smooth order fulfilment and returns management.

5. Reporting & Analytics:

  • Prepare and present weekly/monthly performance reports.
  • Track KPIs including AOV, conversion rate, return rate, and customer feedback.
  • Provide actionable insights to management to support strategic decisions.

Qualifications & Experience:

  • Bachelor's/Master's degree in Pharmacy, Business, or related field.
  • 4+ years of relevant experience in e-commerce (D2C).
  • Familiarity with tools like Shopify, Shiprocket, CRM, etc

Key Skills:

  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management skills.
  • Proficiency in MS Excel/Google Sheets, data analytics, and dashboarding tools.
  • Self-starter with the ability to multitask and manage time effectively.

Location: D N Nagar, Andheri

Job Type: Full-time

Pay: ₹30, ₹50,000.00 per month

Benefits:

  • Paid time off
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Experience:

  • E-Commerce: 2 years (Preferred)
  • Pharmaceutical sales: 1 year (Preferred)

Work Location: In person

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