Shift Incharge
5 days ago
Company Description
Founded in 2021 by Aadit Palicha and Kaivalya Vohra, Zepto is revolutionizing rapid commerce in India with cutting-edge technology and strategically optimized delivery hubs. Delivering across 50+ cities within 10 minutes, Zepto offers an extensive range of 45,000+ products including fresh groceries, electronics, beauty essentials, apparel, toys, and more. Zepto Café further extends our commitment to convenience by featuring a curated menu of over 200 fresh items.
Role Description
This is a full-time on-site role for a Shift Incharge, located in Kolkata. The Shift Incharge will oversee daily operations, manage staff schedules, ensure timely deliveries, and maintain optimal stock levels. The role involves monitoring performance, addressing issues promptly, and ensuring overall efficiency. Maintaining quality standards and providing excellent customer service are key components of this position.
Qualifications
- Experience in team management and staff scheduling
- Ability to oversee daily operations and maintain stock levels
- Strong organizational and time management skills
- Excellent communication and problem-solving skills
- Proficiency in monitoring performance and ensuring timely deliveries
- Customer service orientation
- Experience in the retail or logistics industry is a plus
- Bachelor's degree in Business Administration, Management, or related field
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