Onboarding - Relationship Manager

21 hours ago

Gangtok, Sikkim, India Petpooja Full time


Job Title:


Onboarding - Relationship Manager



Job Description:

We are seeking a dynamic and field-oriented Sales Executive to promote and sell the Petpooja Restaurant Billing Platform and Value-Added Services (VAS). The role involves lead generation through field visits and cold calling, conducting client demos, onboarding restaurants, and maintaining long-term client relationships. You will be the face of Petpooja in the market, responsible for achieving sales targets, managing client concerns, and executing local marketing initiatives.



Experience Range:

1 - 6 years



Educational Qualifications:



Any graduation



Job Responsibilities:

Roles and Responsibilities:

Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services (VAS).

Generate leads through cold calling, field visits, and market references; proactively approach restaurants to onboard them onto Petpooja.

Build and nurture strong relationships with restaurant owners by understanding their business needs and offering tailored solutions.

Sign up restaurants by closing contracts and responding to inquiries from both new and existing clients.

Organise and participate in promotional events and local marketing activities to boost brand visibility and drive referrals.

Take ownership of operational and administrative aspects of sales, including reporting, process optimisation, and system improvements.

Regularly update management with performance insights and recommendations for enhancing business relationships and improving service delivery.

Meet and exceed sales targets (product and VAS), demos, and visit goals through strategic daily planning and execution.

Establish a strong reference market by maintaining long-term relationships with onboarded clients.

Resolve client issues effectively using the escalation matrix and ensure high levels of customer satisfaction.

During field visits, you will be the first point of contact for potential clients, and you will represent Petpooja professionally at all times.

Be the face of Petpooja in the market, upholding and promoting the company's values and mission.



Skills Required:



B2B

,

IT Sales

,

Field Sales

,

Business Development

,

Onboarding

,

New Client Acquisitions

,

New Client Generation



Annual Salary Range:



INR 3,60,000 - 4,44,000



Candidate Attributes:

  • Additional Qualification and Skills:

    • Bachelor's degree is preferable.

    • Professional experience of 1-3 years in Sales.

    • Problem-solving attitude

    • Customer-oriented mindset

    • Knowledge of customer relationship management (CRM) practices

    • Influencing Skills

    • Presentability is required

    • Fluent in communication



Job Code: KL-ET9G565V

About Us

When Petpooja's first avatar came into being in 2011, it was a simple B2B food delivery model that took bulk food orders from the corporates & passed them forward to the restaurants. But soon, our founders realised that the restaurants they worked with were not living up to their potential and were shutting down forever. Primarily it was due to a lack of coherent technology that could support their daily operations. Their billing machines were as bulky, tedious and old as time. Due to this, the restaurants never had an actual estimate of their profit margins & expenses. Back then, restaurants were suffering more than growing.

This was when our founders decided to build a robust, user-friendly & cost-effective billing software for SMB restaurants that will automate everyday operations and push businesses towards sustainability.

And now, a decade into the industry, we have realized our dream of becoming the ideal restaurant billing solution provider to all & every kind of food service business in India.

Why Us?

Join the Petpooja Family

Petpooja is always on the look-out for passionate and talented individuals. If you think you have the zest to work, learn, and have fun, then this is your nirvana

Attitude before Aptitude:
When we say "Attitude before Aptitude", we mean that you need to have the correct attitude to qualify for a test of aptitude. While we do look for the highest aptitude and professional prowess, but, it's not going to be at the cost of the right attitude.

Organic Growth:
At Petpooja, we believe that the best leaders are groomed, not found from the outside. So, we try our best to foster leadership within the organization and give each and every individual an equal chance to climb the career ladder. Petpooja is an equal opportunity employer. We do not discriminate based on caste, religious beliefs, gender, race or sexual orientation. So, if you think that your personality & skills fit perfectly into our company culture, then apply for your desired position right away

And if you want to know more about our team or culture, drop by our office for a cup of coffee, a game of Table Tennis or Chess (choice is yours) As signified by our name - Petpooja, we're regarded as great hosts.

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