External Hiring|Manager Q&T|Domestic|27072025

4 days ago

DIBS Mumbai Thane, India Teleperformance Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Join Teleperformance – Where Excellence Meets Opportunity

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents quality issues and performance measures for management review. Provides information to assist in the feedback and formal education process of individuals on the phone.
Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities. Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise. 

Ensures the implementation of short to medium term activities within the business area OR support sub-function in the context of the strategy for the department. Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction. Leads a team of Specialists ,sometimes with several hierarchical levels, with full employee lifecycle responsibility.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

  • Q-Commerce Executive

    3 weeks ago

    Mumbai, India Snackible Full time

    Q-Commerce ExecutiveLocation: Saki Naka, AndheriSnackible, one of India’s fastest-growing healthier snacking brands, is looking for a proactive and detail-oriented Q-Commerce Executive to join our team.Key Responsibilities:- Manage and optimize listings, pricing, and visibility across Q-Commerce platforms - Blinkit (experience required), Instamart, and...

  • Q-Commerce Executive

    2 weeks ago

    mumbai, India Snackible Full time

    Q-Commerce Executive Location: Saki Naka, Andheri Snackible, one of India’s fastest-growing healthier snacking brands, is looking for a proactive and detail-oriented Q-Commerce Executive to join our team. Key Responsibilities: Manage and optimize listings, pricing, and visibility across Q-Commerce platforms - Blinkit (experience required) , Instamart, and...

  • Q-Commerce Executive

    3 weeks ago

    Mumbai, India Snackible Full time

    Q-Commerce Executive Location: Saki Naka, Andheri Snackible, one of India’s fastest-growing healthier snacking brands, is looking for a proactive and detail-oriented Q-Commerce Executive to join our team. Key Responsibilities: - Manage and optimize listings, pricing, and visibility across Q-Commerce platforms - Blinkit (experience required), Instamart, and...

  • Q-Commerce Executive

    3 weeks ago

    Mumbai, India Snackible Full time

    Q-Commerce Executive Location: Saki Naka, Andheri Snackible, one of India’s fastest-growing healthier snacking brands, is looking for a proactive and detail-oriented Q-Commerce Executive to join our team. Key Responsibilities: Manage and optimize listings, pricing, and visibility across Q-Commerce platforms - Blinkit (experience required) , Instamart, and...

  • Q-Commerce Executive

    3 weeks ago

    Mumbai, India Snackible Full time

    Q-Commerce Executive Location: Saki Naka, Andheri Snackible, one of India’s fastest-growing healthier snacking brands, is looking for a proactive and detail-oriented Q-Commerce Executive to join our team. Key Responsibilities: Manage and optimize listings, pricing, and visibility across Q-Commerce platforms - Blinkit (experience required) , Instamart, and...

  • Q-Commerce Executive

    1 week ago

    Mumbai, India Snackible Full time

    Q-Commerce Executive Location: Saki Naka, Andheri Snackible, one of India’s fastest-growing healthier snacking brands, is looking for a proactive and detail-oriented Q-Commerce Executive to join our team. Key Responsibilities: Manage and optimize listings, pricing, and visibility across Q-Commerce platforms - Blinkit (experience required) , Instamart, and...

  • Q-Commerce Executive

    1 day ago

    Mumbai, Maharashtra, India Snackible Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Q-Commerce ExecutiveLocation:Saki Naka, AndheriSnackible, one of India's fastest-growing healthier snacking brands, is looking for a proactive and detail-orientedQ-Commerce Executiveto join our team.Key Responsibilities:Manage and optimize listings, pricing, and visibility across Q-Commerce platforms - Blinkit (experience required) , Instamart, and...

  • MICE Domestic Operations Manager

    1 week ago

    Mumbai, Maharashtra, India People Konnect Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    MICE Domestic Operations Manager- MumbaiJob SummaryTheManager – Domestic Operations (MICE)will be responsible for planning, executing, and managing domestic corporate events, conferences, incentive programs, meetings, and exhibitions. The role requires end-to-end operational management, vendor coordination, client servicing, and ensuring flawless delivery...

  • MICE Domestic Operations Manager

    4 weeks ago

    Mumbai, India People Konnect Full time

    Job Description MICE Domestic Operations Manager- Mumbai Job Summary The Manager Domestic Operations (MICE) will be responsible for planning, executing, and managing domestic corporate events, conferences, incentive programs, meetings, and exhibitions. The role requires end-to-end operational management, vendor coordination, client servicing, and ensuring...

  • Q-Commerce Executive

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Snackible Full time

    Q-Commerce ExecutiveLocation: Saki Naka, AndheriSnackible, one of India’s fastest-growing healthier snacking brands, is looking for a proactive and detail-oriented Q-Commerce Executive to join our team.Key Responsibilities:Manage and optimize listings, pricing, and visibility across Q-Commerce platforms - Blinkit (experience required), Instamart, and...