Senior Systems Management Analyst

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description
Senior Systems Management Analyst
(Solventum)
3M Health Care is now Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You'll Make in this Role
Participating in a diverse Agile Scrum team supporting team deliverables as the across the EUC Systems Management portfolio (MECM, Intune, Jamf, Windows PC OS, MacOS, etc).

• Collaborating with our Managed Service Partner and Security teams to ensure all devices are compliant with Security and Device Configuration Standards
• Collaborating with our Managed Service Partner and Security teams to ensure all devices are patched within SLA's
• Supporting Global team with Lifecycle upgrades of the OS and Systems Mgmt tools
• Creating ad-hoc and strategic reports in PowerBI on overall compliance and software delivery health metrics
• Monitoring support issues for opportunities to improve End User Experience using tools like Systrack and Microsoft Endpoint Analytics, scripting automations and leading efforts to resolve common issues.
• Assisting in the support and testing of new software deployments and configuration changes
• Participating in projects around the identification and automation of key operational activities with a focus on reducing friction in IT Processes and improving client satisfaction.
• Maintaining and broadening skills/expertise in different technology areas, staying in touch with changing technologies.

Your Skills And Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Bachelor's degree or higher (completed and verified prior to start) from an accredited institution OR High School diploma/GED or higher AND four years of IT experience in lieu of the education requirement.
• Three (3) years supporting end user hardware and software.

Additional qualifications that could help you succeed even further in this role include:

• Deep technical knowledge of pcs, desktop hardware, current protocols, operating systems, and standards
• Minimum 2 years of hands-on project management experience with a focus on delivering complex projects in an organized and efficient manner
• Software and Hardware Troubleshooting Experience in provisioning, imaging and deploying devices and device management
• Experience with mobile device management systems
• Scrum Master Certification

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Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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